Business Development Operations Manager

Job Description

Who We Are

Imagine Pediatrics is a tech enabled, pediatrician led medical group reimagining care for children with special health care needs. We deliver ²⁴⁄₇ virtual first and in home medical, behavioral, and social care, working alongside families, providers, and health plans to break down barriers to quality care. We do not replace existing care teams; we enhance them, providing an extra layer of support with compassion, creativity, and an unwavering commitment to children with medical complexity.

What You’ll Do

The BD Operations Manager will serve as the operational backbone of the Business Development (BD) team. This role owns deal infrastructure, pipeline reporting for internal/BOD updates, pitch deck updates, supporting strategic analysis, and team operating cadence. While not external client-facing, this individual must deeply understand client context, payer-provider industry dynamics, and deal structure to develop compelling client-ready materials and accurate executive reporting.This is a high-impact role for a systems-oriented operator who thrives at the intersection of analytics, commercial strategy, and executive communication.

Own BD Deal Infrastructure & Reporting

• Own the BD accounts tracker, pipeline tracker, and opportunity map.
• Build and maintainaccurate pipeline dashboards and reporting.
• Standardize contract summaries and deal documentation frameworks.
• Partner with BD leadership and Finance to support pipeline forecasting inputs.
• Analyze pipeline performance trends (stage progression, conversion, velocity) and identify operational improvement opportunities.

Enable Executive & Cross-Functional Alignment

• Prepare polished, executive-ready materials for weekly updates and leadership reviews.
• Translate pipeline movement into clear insights and risks.
• Partner closely with Finance to align on forecast assumptions and deal timing.
• Partner with Legal to project manage legal documentation/market entry requirements for deals
• Support board-level growth reporting.

Enable Strategic Planning

• Support annual and quarterly growth planning through pipeline analysis and scenario modeling.
• Contribute data-driven insights to market prioritization and capacity planning discussions.
• Provide structured analysis to inform leadership decisions around growth strategy.

Drive Team Operating Rhythm

• Own agenda creation and coordination for weekly BD meetings, BD–Finance reviews, and Deal Desk reviews.
• Track action items, decisions, and accountability.
• Continually improve meeting effectiveness and team velocity.

Lead Pitch & Materials Governance

• Maintain and evolve the BD slide library and core pitch deck.
• Ensure version control, data accuracy, and messaging consistency.
• Support customization of materials for specific opportunities.

What You Bring & How You Qualify

First and foremost, you’re passionate and committed to reimagining pediatric health care and creating a world where every child with complex medical conditions gets the care and support they deserve.

• 4-6+ years of experience in program management, business operations, BD operations, management consulting, or a related field.
• Demonstrated experience operating in support of Business Development or Sales teams.
• Strong analytical and dashboarding skills; comfort with Excel/Google Sheets, CRM tools, and pipeline reporting. Demonstrated expertise in utilizing AI tools to complete business processes (dashboards, market research, etc.)
• Advanced presentation skills with an ability to craft executive-level slides and narratives.
• Ability to understand commercial context, deal structure, and client requirements well enough to build compelling materials and accurate reporting.
• Excellent cross-functional communication with ability to interact effectively with leadership, Finance, and operational teams.
• Strong organizational rigor, attention to detail, and ability to manage multiple priorities simultaneously.
• Structured thinker who values process, clarity, and repeatability.
• Self-starter capable of working autonomously while collaborating effectively with diverse stakeholders.
• Prior experience in healthcare, payer, provider, or value-based care environments preferred.

What We Offer (Benefits + Perks)

The target base salary for this position starts at $130,000 - $150,000 in addition to competitive company benefits package and eligibility to participate in an employee equity purchase program (as applicable). When determining compensation, we analyze and carefully consider several factors including job-related knowledge, skills and experience. These considerations may cause your compensation to vary.

We provide these additional benefits and perks:

• Competitive medical, dental, and vision insurance
• Healthcare and Dependent Care FSA; Company-funded HSA
• 401(k) with 4% match, vested 100% from day one
• Employer-paid short and long-term disability
• Life insurance at 1x annual salary
• 20 days PTO + 10 Company Holidays & 2 Floating Holidays
• Paid new parent leave
• Additional benefits to be detailed in offer

What We Live By

We’re guided by our five core values:

Our Values:

• Children First. We put the best interests of children above all. We know that the right decision is always the one that creates more safe days at home for the children we serve today and in the future.
• Earn Trust. We listen first, speak second. We build lasting relationships by creating shared understanding and consistently following through on our commitments.
• Innovate Today. We believe that small improvements lead to big impact. We stay curious by asking questions and leveraging new ideas to learn and scale.
• Embrace Humanity. We lead with empathy and authenticity, presuming competence and good intentions. When we stumble, we use the opportunity to grow and understand how we can improve.
• One Team, Diverse Perspectives. We actively seek a range of viewpoints to achieve better outcomes. Even when we see things differently, we stay aligned on our shared mission and support one another to move forward — together.

We Value Diversity, Equity, Inclusion and Belonging

We believe that creating a world where every child with complex medical conditions gets the care and support, they deserve requires a diverse team with diverse perspectives. We’re proud to be an equal opportunity employer. People seeking employment at Imagine Pediatrics are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information, or characteristics (or those of a family member), pregnancy or other status protected by applicable law.