Instructional Designer

Job Description

Who We Are

Imagine Pediatrics is a tech enabled, pediatrician led medical group reimagining care for children with special health care needs. We deliver ²⁴⁄₇ virtual first and in home medical, behavioral, and social care, working alongside families, providers, and health plans to break down barriers to quality care. We do not replace existing care teams; we enhance them, providing an extra layer of support with compassion, creativity, and an unwavering commitment to children with medical complexity.

What You’ll Do:

In this role, you will:

Design & Development

• Design and develop self-paced eLearning modules using authoring tools such as Articulate Storyline, Rise, or equivalent — from storyboard through final published output
• Build scenario-based learning experiences, clinical case studies, and branching simulations that reflect the complexity of pediatric virtual care
• Create performance support materials including job aids, quick reference guides, and workflow-embedded resources for clinical and operational teams
• Develop assessments and knowledge checks grounded in adult learning principles and aligned to observable performance outcomes
• Translate complex clinical and technical content into clear, accessible learning that resonates with a diverse, multidisciplinary workforce

Collaboration & Partnership

• Partner with clinical subject matter experts, operational leaders, and technology stakeholders to conduct needs analyses and define learning solutions
• Collaborate with the broader L&D team to ensure design consistency, brand alignment, and quality across all learning products
• Participate in project intake, scoping, and timeline management, communicating clearly with stakeholders throughout the design process

Continuous Improvement

• Evaluate the effectiveness of learning solutions using data from the LMS (Docebo), learner feedback, and performance indicators
• Stay current with instructional design methodology, healthcare learning trends, and emerging tools — and bring that knowledge back to the team
• Contribute to the ongoing refinement of L&D standards, templates, and design processes

What You Bring & How You Qualify

First and foremost, you’re passionate and committed to creating the world our children deserve. You want an active role in building a diverse and value-driven culture. Things change quickly in a startup environment; you accept that and are willing to pivot quickly to priorities. In this role, you will need:

• Business Healthcare and clinical experience
• 3–5 years of instructional design experience, with a portfolio demonstrating eLearning, scenario-based learning, and job aid development
• Proficiency in at least one eLearning authoring tool (Articulate Storyline and/or Rise strongly preferred)
• Demonstrated ability to work with clinical or technical subject matter experts to develop accurate, nuanced learning content
• Strong writing skills — you can make complex content clear without oversimplifying it
• Experience managing multiple projects simultaneously in a fast-paced, iterative environment
• Comfort with ambiguity — you are resourceful, proactive, and don’t wait to be handed a fully formed brief

Preferred

• Experience designing learning for healthcare, clinical, or regulated environments
• Familiarity with Docebo or similar learning management systems
• Experience designing for equity — including culturally responsive content, plain language, and accessibility standards
• Background or coursework in instructional design, education, healthcare, or a related field

What We Offer (Benefits + Perks)

The role offers a base salary range of $70,000 - $85,000 in addition to annual bonus incentive, competitive company benefits package, and eligibility to participate in an employee equity purchase program (as applicable). When determining compensation, we analyze and carefully consider several factors including job-related knowledge, skills and experience. These considerations may cause your compensation to vary. We provide these additional benefits and perks:

• Full medical, dental, and vision insurance
• Healthcare and Dependent Care FSA
• 401(k) with 4% match, vested 100% from day one
• 20 days PTO + 10 Company Holidays & 2 Floating Holidays
• Paid parental leave
• Additional benefits to be detailed in offer

What We Live By

We’re guided by our five core values:

Our Values:

• Children First. We put the best interests of children above all. We know that the right decision is always the one that creates more safe days at home for the children we serve today and in the future.
• Earn Trust. We listen first, speak second. We build lasting relationships by creating shared understanding and consistently following through on our commitments.
• Innovate Today. We believe that small improvements lead to big impact. We stay curious by asking questions and leveraging new ideas to learn and scale.
• Embrace Humanity. We lead with empathy and authenticity, presuming competence and good intentions. When we stumble, we use the opportunity to grow and understand how we can improve.
• One Team, Diverse Perspectives. We actively seek a range of viewpoints to achieve better outcomes. Even when we see things differently, we stay aligned on our shared mission and support one another to move forward — together.

We Value Diversity, Equity, Inclusion and Belonging

We believe that creating a world where every child with complex medical conditions gets the care and support, they deserve requires a diverse team with diverse perspectives. We’re proud to be an equal opportunity employer. People seeking employment at Imagine Pediatrics are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information, or characteristics (or those of a family member), pregnancy or other status protected by applicable law.