Job description
Important Notice:
This job posting is exclusively for current Togetherwork employees. Applications from external candidates will not be considered at this time.
If you are not a Togetherwork employee interested in joining our team, please explore future opportunities on our public career page: https://www.togetherwork.com/careers/.
Sales Engineer
About the Role
We’re looking for a Sales Engineer (SE) to partner closely with our SMB Sales team to help customers understand how our product solves their business problems. This role collaborates cross-functionally with Sales, Product, Marketing and Customer Success, focusing on use-case discovery, solution positioning and customization, and handoff to Implementation.
You’ll work with small and mid-sized businesses to translate their needs into clear, simple solutions, support demos, answer functional questions, and help deals move forward efficiently.
What You’ll Do
- Partner with Account Executives to support discovery, qualification and product demos
- Translate customer business needs into clear, easy-to-understand product solutions
- Answer functional and workflow questions, including understanding basic API integrations
- Help customers understand how the product fits their business today and as they grow
- Address common objections around fit, complexity, pricing, and change management
- Act as a customer advocate by sharing product needs, enhancements and other relevant feedback with the Product team
- Maintain strong working knowledge of product features and roadmap themes
- Support the development of the Product Marketing strategy and its execution via conference attendance and thought leadership activities such as webinars and speaking engagements
What You’ll Bring
- 2–5 years of experience in Sales Engineering, Solutions Consulting, or Pre-Sales
- Experience supporting SMB or mid-market customers in SaaS product sales
- Strong communication and presentation skills, with the ability to explain software concepts simply and in a storytelling manner
- Experience working alongside quota-carrying sales reps
- Basic understanding of SaaS concepts (subscriptions, integrations, workflows)
- Experience collaborating cross-functionally across Sales, Marketing and Product
- Familiarity with basic API concepts and integrations preferred
- Experience in the pet care industry a plus
