Job Description
Company Description
We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide. We employ a global workforce of 5,800+ people across 25 jurisdictions and have assets under administration (AUA) exceeding US$750 billion. We work with 13 of the world’s top-15 private equity firms.
Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts.
Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding.
We’re driven by our Group purpose, to power people and possibilities.
Job Description
THIS ROLE
This role provides operational and administrative support to the Regulatory Compliance function by assisting in the development, formatting, and maintenance of compliance-related e-learning materials and supporting day-to-day Learning Management System (LMS) administration. The role follows established procedures and works under the guidance of senior team members to ensure accurate deployment, tracking, and documentation of mandatory compliance training activities. This is an early-intermediate (P2-09) role focused on structured tasks and building competence in training operations and compliance-support processes.
WHAT YOU WILL DO
- Develop and format compliance e-learning modules using approved tools such as Articulate Storyline, Rise 360, and Vyond following established templates and standards.
- Support updates to e-learning content based on instructions and regulatory or policy changes provided by the Compliance team.
- Perform LMS tasks including user account setup, enrollment, access rights configuration, and responding to basic system queries.
- Upload, publish, and maintain training materials in the LMS according to defined procedures and workflows.
- Track mandatory compliance training progress using standard LMS reports and prepare summaries for Compliance review.
- Assist in preparing documentation for accreditation submissions, audit requirements, and internal reviews.
- Support routine testing of e-learning modules to ensure functionality, accuracy, and proper formatting.
- Respond to basic training-related inquiries and escalate issues to senior team members when necessary.
- Maintain organized training records, documentation, and submissions in shared folders and designated repositories.
Tasks:
- Assist in the preparation, formatting, and revision of compliance e-learning materials.
- Support LMS housekeeping tasks including user creation, course setup, learning path configuration, and system clean-up activities.
- Generate routine LMS reports for review by Compliance or internal stakeholders.
- Conduct basic module testing including link checks, navigation verification, and layout review.
- Coordinate with other team members to ensure timely completion of assigned training tasks and workflows.
- Maintain up-to-date records of accreditation submissions, reimbursement documentation, and training evidence files.
- Follow all established Compliance and LMS procedures and assist in identifying minor improvements where appropriate.
WHAT WE OFFER
- Comprehensive remuneration: Motivating financial packages based upon market rates for your role and is proportionate to your qualifications, level of experience, and skills profile
- Wellbeing: Additional social benefits such as HMO coverage on your Day 1 with 2 dependents covered and group life and accident insurance
- Annual leave: All our employees are entitled to 26 days paid leave (subject to change due to the job level of the position)
- Hybrid working arrangement: We recognize the value of working flexibly and are keen to ensure all employees enjoy an excellent work-life blend. As such, we are open to conversations with employees related to setting up flexible working arrangements
- Support and development: We will ensure you have the right training, tools and development plan to grow and improve your skills every day
Qualifications
ABOUT YOU
- Bachelor’s degree required (preferably in Business, Communications, Education, IT, or related field).
- At least 1–2 years of experience in e-learning development, LMS administration, training operations, or related support functions.
- Experience with Articulate Storyline, Rise 360, Vyond, or other e-learning development tools preferred.
- Previous exposure to compliance training or regulatory environments is an advantage but not required.
- Strong written English and ability to format training content clearly and accurately.
- Good attention to detail and ability to follow structured processes and instructions.
- Ability to manage routine tasks with supervision and meet expected timelines.
- Strong organizational skills and ability to maintain accurate documentation.
- Proactive, willing to learn, and capable of handling multiple tasks in a structured environment.
- Good interpersonal and communication skills to coordinate with team members and internal stakeholders.
- Basic troubleshooting skills when navigating LMS platforms or e-learning tools.
Additional Information
Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment.
There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee.
Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 5,800+ employees - from 94 nationalities, across 25 countries - to each achieve their potential. Through IQ-EQ Launchpad we support women managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced.
We’re committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients’ sustainability and success leads to our sustainability and success. We’re emotionally invested in our clients right from the beginning.
