Job Description
Company Description
ABOUT IQ-EQ
We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide.
We employ a global workforce of 5,800+ people across 25 jurisdictions and have assets under administration (AUA) exceeding US$750 billion. We work with 13 of the world’s top 15 private equity firms.
Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts.
Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding.
We’re driven by our Group purpose, to power people and possibilities.
Job Description
JOB DESCRIPTION: RPA DEVELOPER
Office: India (Hyderabad)
Department: Global Technology – Automation
Reports to: RPA Lead
Responsibilities
As a result of continued growth, we have a fantastic opportunity for an experienced RPA Developer to join our team This role is ideal for an action-oriented developer who will design, build, test and deploy automation solutions using Automation Anywhere, while previous experience with Blue Prism or UiPath is considered a strong advantage.
You’ll work across the full automation lifecycle, from initial assessment, PDD, SDD creation, development, followed by UAT and finally Hypercare and Go-Live. You will collaborate closely with business stakeholders, process SMEs, and other technology teams to deliver high-quality automations, ensuring stability and focus on continuously evolving our Robotic Process Automation capabilities.
The role requires you to have the ability to communicate clearly, attention to detail, be passionate about automation with the ability to manage multiple priorities while maintaining a strong focus on quality and timely delivery.
Tasks (what does the role do on a day-to-day basis)
• Participating in process discovery sessions with SMEs to capture business requirements (PDD) and designing a solution (SDD) considering any process optimizations to further enhance solution and return on investment
• Developing high quality, scalable automations primarily using Automation Anywhere, ensuring best practice standards are met.
• Performing unit testing, UAT, code peer-reviews preparing bots for go-live • Supporting smoke testing followed by hyper care and go-live.
• Providing ongoing production support, troubleshooting incidents, and resolving issues with live automations.
• Ensuring all RPA documentation, artefacts and controls adhere to excellence standards.
Key behaviours we expect to see.
In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following:
• Action oriented • Collaborates well both team members and stakeholders
• Communicates effectively.
• Strong Interpersonal skills
• Builds network and balances stakeholders & workload effectively
• Optimises work processes and robotic process assessment best practices standards
Qualifications
Required Experience
Education / professional qualifications
• Graduate degree, preferably in IT related disciplines
• Certifications in Automation Anywhere/UiPath/Blue Prism is an advantage Background & Technical experience • Minimum of 4-5 years of overall IT experience with a minimum 4 years of hands-on experience in Robotic Process Automation – Automation Anywhere.
• Mandatory working experience with Automation Anywhere A360 (tasks, bots, unattended/attended runners, control room features)
• Experience designing enterprise-level end to end automated solutions
• Knowledge of reusable components, error handling, logging, credential vaults, and scheduling.
• Familiarity with APIs, REST/SOAP integrations, OCR and Intelligent Document Processing. • Knowledge in SQL/Python or .NET.
• Experience working in Agile Delivery Teams
• Experience with other RPA technologies like UI Path, BluePrism etc is an added advantage. Company, product and market knowledge
• Experience of working in a complex, multi-country professional services, financial services or BPO organisation with complex processing requirements
• Multi-country experience and demonstrates an ability to work in a multi-cultural, talented, and demanding team environment.
• Possess the skills and the personality to operate effectively in a very fast-paced complex global business with an in-depth knowledge of program management.
• Excellent communication skills in both written and oral form, with staff members, customers, suppliers, and the management team with the ability to make decisions, act and get results.
• Passion, dynamism, and drive
• Personal presence, integrity, and credibility
• Ability to solve problems either independently or by utilising other members of the team where necessary Languages
• Fully proficient spoken and written English, additional European languages will be an asset
Additional Information
OUR COMMITMENT TO YOU AND THE ENVIRONMENT
As a forward-looking business, sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining meaningful, long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment.
There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee.
Our learning and development programmes and systems enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 5,800+ employees - from 94 nationalities, speaking 41 languages across 25 countries - to each achieve their potential. Through IQ-EQ Launchpad we support female managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced.
We’re committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our client’s sustainability and success leads to our sustainability and success. We’re emotionally invested in our clients right from the beginning.
