Job Description
ISTA Personnel Solutions is a dynamic, fast-growing BPO company providing dedicated operational support to U.S.-based clients. We are not a recruitment agency — we act as a direct extension of our clients’ teams, delivering high-quality service with precision, efficiency, and a personal touch.
PLEASE NOTE:
- Working Hours: Mon – Fri 9:00am – 6:00pm EST (15:00pm - 00:00am OR 16:00pm - 01:00am South African Time, depending on daylight savings in the USA)
- Public Holidays: You will be required to work on both South African and U.S. public holidays. Compensation for South African public holidays will be provided in accordance with the BCEA.
- Internet Requirements: Fixed fibre line with a minimum speed of 25 Mbps (upload & download), and support for a wired Ethernet connection is mandatory. Candidates without a fixed fibre line cannot be considered.
- Power Backup: A reliable power backup solution is required to manage load shedding or outages. Candidates without backup cannot be considered.
- Work Environment: Fully remote
About the role:
We are looking for a detail-oriented and reliable Automation Specialist to join our team. In this role, you will build, test, and improve automations across HubSpot, Make.com, and ClickUp on behalf of our U.S.-based clients. You will work through assigned tasks, follow instructions carefully, and take full ownership of each automation from start to finish — ensuring everything is thoroughly tested and correctly implemented before sign-off.
This role suits someone who is methodical, takes pride in getting things right, and is comfortable asking questions when something is unclear rather than making assumptions.
What You’ll Be Doing:
Building and configuring workflows and automations in HubSpot, Make.com, and ClickUp
Testing automations thoroughly to ensure they function as intended
Identifying and resolving issues within workflows before and after implementation
Following task briefs accurately and flagging anything unclear before proceeding
Managing multiple tasks and seeing each one through to full completion
Communicating progress and updates clearly and consistently
Strong hands-on experience with HubSpot automations & workflows
Proven experience building automations in Make.com(formerly Integromat)
Solid working knowledge of ClickUp
A methodical, detail-oriented approach to your work
Ability to follow instructions carefully and execute tasks independently
Comfortable asking questions and seeking clarity rather than guessing
Reliable, self-managed, and accountable in a fully remote environment
Excellent written and verbal English communication skills
Nice to Have
- Experience working with U.S.-based clients or in a BPO environment
- Familiarity with other no-code/low-code automation tools
- Experience with CRM systems beyond HubSpot
If you are not contacted within 14 working days, please consider your application unsuccessful.
