Job Description
Company Description
Employer.com is part of a family of incredible brands alongside Flawless Recruit and Recruiter.com. Together, we provide talent acquisition services to fit the unique hiring challenges of our clients; whether building recruiting processes, attracting top talent, or payrolling contractors, we can help.
Job Description
As a Safeguards Enforcement Operations Specialist, you will be at the forefront of maintaining the integrity of our AI systems by reviewing user interactions, enforcing policy guidelines, and collaborating across teams to continuously improve our safety mechanisms.
Important context: this position may involve exposure to explicit content spanning sexual, violent, or psychologically disturbing topics.
Responsibilities:
- Review customer signals, user exchanges, and code to identify potential policy violations.
- Enforce established Safeguards workflows and policy guidelines with precision and care.
- Collaborate with Strategy Analysts, Policy Managers, and Threat Intelligence Investigators to identify emerging trends, highlight policy gaps, and flag content for classifier refinement.
- Produce weekly reports on operational workflows.
- Handle customer communications and appeals. Provide surge review support and content labeling as needed.
- Triage cross-functional requests.
Qualifications
- Quick learner
- Proactive and able to work independently
- Consistently meet deadlines
- Have exceptional verbal/written communication
- Thrive in collaborative settings
- Have a keen eye for detail, and a genuine interest in AI safety.
Potential to extend.
Additional Information
All your information will be kept confidential according to EEO guidelines.
