Job Description
About LEAP
LEAP is the leading provider of Legal Practice Management Solutions in the world and is part of ATI – one of the largest international LegalTech companies. For more than 30 years, our curiosity and commitment to continual improvement has kept us reimagining productivity tools for lawyers and their staff to support our guiding purpose, to ‘Help lawyers who help people’. The market-leading software we develop, and support is used by more than 71,000 lawyers and their staff in small and medium-sized law firms.
Working alongside our international team of passionate high achievers, you’ll join a fast-growing technology business where things seldom stay the same for long. With more than 1000 smart, caring and ambitious ‘LEAPsters’ working together across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland and New Zealand, you’ll find yourself in good company here.
Meet the Personal Injury team
The Personal Injury team is a specialist division within LEAP, focused on building software for personal injury lawyers. We’re a cross-functional team of legal professionals, software engineers, designers, and client-focused specialists, working closely together to deliver practical products used every day by PI firms.
Our work is guided by in-house Australian Personal Injury Lawyers and informed by a well-established client feedback function, ensuring our products are shaped by real legal practice and continue to evolve in line with how lawyers actually work.
What you’ll do
The team’s Personal Injury Specialist acts as the vital link between legal practice and technology. You will provide expert guidance to legal teams and developers to ensure our software effectively supports personal injury litigation for both plaintiff and defendant matters. Your goal is to optimize our tools to streamline matter management, legal research, documentation, and settlement processes for PI firms.
To make this happen, you will:
Collaborate with product managers to design and prioritize PI-specific features based on industry trends and client feedback.
Provide insights into PI legal workflows, documentation, and regulatory changes to ensure software accuracy.
Conduct user testing and provide detailed feedback to ensure applications meet the practical needs of PI law firms.
Work directly with law firms to provide training and ongoing support on matter evaluation and settlement tracking.
Iterate on software functionality to reduce errors and streamline case management processes.
Monitor the personal injury sector to identify emerging trends that should be reflected in future updates.
What you’ll bring
- 2 – 3+ years PQE of practical personal injury experience, ideally with exposure to majority plaintiff matters.
- Strong understanding of both common law and statutory schemes within the NSW jurisdiction.
- Experience with legal technology and a keen interest in how automation can reduce administrative burdens for law firms.
- In-depth understanding of the litigation lifecycle, from initial intake and medical discovery to settlement negotiations and trial preparation.
- User-centric perspective with the ability to evaluate UI/UX design to ensure it meets the needs of busy legal professionals.
You are the type of person who
- Has a strong analytical mindset with the ability to translate complex legal workflows into clear, structured requirements for developers.
- Is an effective communicator, able to convey complex legal concepts to non-legal stakeholders and collaborate closely with cross-functional teams.
- Is a creative and solutions-focused thinker, comfortable tackling non-standard challenges.
- Is curious and driven to stay up to date with industry trends and best practices.
- Is adaptable and flexible, able to respond quickly to feedback and changing project needs.
- Is transparent in approach, clearly communicating progress and roadmaps to ensure alignment with business priorities.
LEAP is an inclusive, people-first company committed to breaking down institutional barriers that keep people from reaching their potential. If you meet some, but not all the requirements above, we encourage you to still submit your application.
Why join LEAP?
- Your work matters. Helping lawyers help people sits at the heart of everything we do. We solve real world problems that improve and support local, everyday law firms. So they can do their best work for the people in the communities they serve.
- Make an impact. You won’t be another ‘cog in the wheel’ here. We give full trust and autonomy for you to be heard, to work on big & complex projects – and to make a real difference.
- Work with a group of authentic, passionate people who love what they do.
- Flexible and hybrid working. We’d like to find this person in Sydney, but we want you to work in a way that suits you and we’re open to flexible arrangements that support you.
- Grow your career with us. Our founder Christian Beck has been building legal tech businesses for over 30 years. There are opportunities galore to expand your career based on where your interests lie. We’re not afraid to pivot based on market conditions - you will always have the opportunity to stay ahead of the curve and do your best work here.
- Have fun with us. Celebrations. Socials. Sports teams. Access to sailing and yacht events.
- We value your well-being - enjoy an additional paid wellbeing day every year, free gym membership, corporate dental plan and weekly massages in the office.
- Work in a new, beautiful office space– with a catered lunch and breakfast every week, fully stocked kitchen and an on-site barista.
- Access to LEAP Home - a program unique to LEAP to support you in buying your primary residence.
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