LogRocket

We offer a platform that combines session replay, product analytics, and error tracking to help software teams understand user experiences. Founded in 2016, we specialize in product analytics for software development. Our tools help teams find and fix user-facing issues.

Our key features include:

• Product Analytics helps us build conversion funnels, path analysis, and timeseries to understand user behavior. Galileo AI surfaces insights.
• We proactively identify technical and UX issues impacting your business, helping you focus on relevant app areas.
• Session Replay captures every event and activity, providing exact views of user experiences. This includes DOM playback, console and network logs, errors, and performance data.
• UX Analytics visualizes user experience at individual and aggregate levels, combining qualitative and quantitative insights.
• Error Tracking identifies frequent errors, network failures, and crashes. Galileo AI assists in prioritization.
• Frontend Performance Monitoring correlates frontend performance with user experience, offering telemetry for debugging and enabling the creation of charts and dashboards.

Galileo AI watches user sessions, understands behavior, and uncovers ways to improve conversion and engagement. Install our platform on websites or mobile apps using NPM or script tags. We support various languages and frameworks, and offer SDKs for specific technologies. We integrate with customer support, A/B & feature flags, observability, voice of customer, and data warehouse tools. We serve over 3,000 customers, have captured more than 3.5 billion sessions, and are backed by venture capital firms.

We commit to building our software with care and craftsmanship, fostering a world-class team and culture. We welcome talented individuals from all backgrounds.

Our core values are:

• First principles thinking. We seek to understand the root of a problem before building a solution.
• Low ego. The best ideas should surface regardless of their origin, with an emphasis on creating solutions over claiming credit.
• Empathy. We prioritize others’ perspectives to deliver the best experiences for customers, prospects, and colleagues.
• Curiosity. We encourage inquisitiveness, hunger for growth, and sharing knowledge.
• Focus. We tackle problems one piece at a time, breaking down large issues into smaller, impactful segments.

We have over 110 employees and cultivate a supportive, flexible work environment. We emphasize building our software with care and craftsmanship, welcoming talented people from diverse backgrounds. Our culture is guided by values like low ego, empathy, and curiosity, fostering an environment where ideas thrive. We organize social activities to help employees build strong relationships.

We offer our employees a range of benefits and perks:

• Full-time employees receive stock options.
• We offer robust nationwide health, dental, and vision plans, giving you flexibility in choosing coverage.
• Unlimited PTO means you can take time off for travel, staycations, or to rest and recharge as needed.
• We offer fully-paid parental leave to employees welcoming a child.
• A yearly stipend supports your continuous professional growth.
• We provide free catered lunches three days a week, plus unlimited snacks and cold brew in the office.
• We organize social events like trivia, chocolate making, and virtual paint nights.
• A 401(k) plan is available via Guideline for long-term savings.