Job Description
WHO WE ARE 🌍
We help creators get more out of every conversation with Instagram-focused automations and support for other channels like Messenger, WhatsApp, and TikTok. The result? Better engagement, more sales, and real, sustainable growth.
With a diverse team of 350+ people spread across three continents, we’re building the leading Chat Marketing platform that is used — and loved — by more than 1.5 million customers worldwide.
WHO WE’RE LOOKING FOR 🌟
Payroll accuracy and predictability are critical for trust - for employees and for the business.
We’re looking for a Global Senior Payroll Specialist who will own and coordinate payroll operations across all Manychat hubs and ensure consistent monthly validation of EoR payroll. This role sits at the intersection of People Ops, Accounting & Tax, Audit, and Total Rewards.
You’ll play a key role not only in running payroll, but also in building a streamlined, scalable global payroll operating model, fully integrated with Humaans and ADP.
WHAT YOU’LL DO 🚀
- Process and coordinate payroll operations across multiple countries and employment models.
- Ensure accurate and timely salary payments across all Manychat hubs and EoR providers.
- Ensure payroll controls, validations, and reconciliations for outputs from external payroll providers.
- Oversee correctness of statutory deductions, taxes, and social contributions in cooperation with local providers and Accounting & Tax.
- Support resolution of payroll discrepancies and complex payroll-related cases.
- Prepare payroll reports and data for internal stakeholders, including Accounting, Tax, Audit, and management.
- Ensure payroll compliance with local laws and regulations through standardized processes and controls.
- Maintain payroll documentation, audit trails, and proper archiving in line with compliance requirements.
- Collaborate closely with:
- People Ops and People Tech on payroll-impacting lifecycle events
- Accounting & Tax on reconciliation, reporting, and compliance
- Audit during internal and external reviews
- Total Rewards on bonuses, allowances, and variable compensation
- Participate in ADP Global Payroll implementation and ongoing operations, including:
- working in ADP as a core payroll system after go-live,
- supporting payroll setup, testing, and shadow payroll cycles,
- partnering with ADP and local payroll vendors on country-specific configuration,
- validating payroll logic, calendars, cut-offs, and reporting in the system.
- Build and continuously improve a streamlined, efficient, and scalable payroll process, reducing manual steps and dependency on spreadsheets and ad-hoc approvals.
- Define, standardize, and maintain all payroll events in HRIS (Humaans), ensuring that:
- all payroll-impacting changes are initiated via approved HRIS workflows,
- data flows cleanly from Humaans to ADP and payroll providers,
- payroll processes are fully auditable, predictable, and scalable across countries.
- Support audits and contribute to continuous payroll process improvements across systems and geographies.
TO SHINE IN THIS ROLE 💥
You’ll need:
- 10+ years of payroll experience in a multi-country environment
- Proven, hands-on operational payroll experience in the EU and the United States (Spain and the Netherlands are a strong plus)
- Strong understanding of payroll principles, statutory deductions, and compliance
- Experience working with external payroll providers and EoR models
- Hands-on experience with payroll systems; ADP experience is a strong plus
- Understanding of HRIS-driven payroll processes (Humaans or similar systems)
- Strong process thinking and ability to design scalable operating models
- High attention to detail and strong ownership mindset
- Ability to work cross-functionally and explain payroll topics clearly
WHAT WE OFFER 🤗
We care deeply about your growth, well-being, and comfort:
- 💙 Comprehensive health insurance for both you and your family.
- 📚 Professional development budget for conference tickets, online courses, and other relevant resources to help you grow.
- 🫶 Flexible benefits package to tailor perks that matters most for you.
- 🪴 Hybrid work and generous leave options to prioritize your work-life balance.
- 🍽️ In-office perks, including free meals and snacks.
- 🤝 Company-funded sport activities, annual offsites and team-building events.
Manychat is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.
This commitment is also reflected through our candidate experience. If you have individual needs that may require an accommodation during the interview process, please indicate this in your application. We will do our best to provide assistance throughout your interview process to ensure you’re set up for success.
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