Job Description
Who We Are
NeuroFlow CEO and West Point graduate Christopher Molaro served in the army for five years, including a tour in Iraq as a platoon leader. Coming back home, he experienced firsthand the gaps in the behavioral health system and how veterans and civilians alike face too many barriers when it comes to receiving appropriate, timely care.
While pursuing his MBA at Wharton, Chris met his future co-founder Adam Pardes, and the two agreed – even the most engaging digital mental health apps in the world wouldn’t truly change the problem; only a solution that systematically integrated behavioral health into the full healthcare ecosystem could create meaningful change. And so they created NeuroFlow.
What We Do:
We pride ourselves on partnering with healthcare leaders to assist in driving better outcomes, lowering total cost of care, and making behavioral health risk more predictable and transparent. NeuroFlow exists to make sure no one who needs behavioral health support falls through the cracks.
We build more than just engaging digital health tools for self-care: we create platforms that identify population behavioral health risk early, engage individuals with acuity-specific resources, and enable care teams to make smarter and more efficient decisions. Together, NeuroFlow’s solutions arm healthcare organizations with the insights they need to overcome the systemic challenges in today’s healthcare ecosystem.
How We Do It:
The award-winning culture at NeuroFlow is one built around encouragement and daring to be great. Our core values have been displayed in our office since day one, and each team member is responsible for carrying out these values and keeping each other accountable to them. We succeed through our flexibility and agility, navigating and transforming an industry ripe for change where “no” or “can’t” is too often the default. NeuroFlow offers unique opportunities to work in a fun and challenging fast-paced environment with direct, meaningful impact on helping to close the divide between mental and physical health.
The Opportunity
This is a senior individual contributor role for someone who thrives in the earliest and most exciting stages of a market. You’ll own a regional book of business selling NeuroFlow’s solutions directly to commercial insurance carriers — targeting CMOs, CMCOs, VP-level behavioral health leaders, and their operational, financial and technical counterparts.
Own the full sales cycle across a defined geographic territory, from initial prospecting through contract execution, for deals that typically involve multiple stakeholders and 6–12+ month sales cycles.
Lead deeply consultative discovery to surface latent pain, understand organizational priorities, and connect NeuroFlow’s capabilities to the clinical, financial, operational, and technical needs of each buyer. You don’t pitch — you diagnose.
Navigate complex buying committees that span behavioral health clinical leaders, care management and operations, finance, IT, and procurement. You’ll build multilateral relationships and ensure NeuroFlow has champions at every relevant level.
Apply a rigorous sales methodology (MEDDIC/MEDDPICC or equivalent) to qualify opportunities, maintain forecast integrity, and drive disciplined pipeline progression. You document what you know, know what you don’t, and pursue both relentlessly.
Leverage technology to sell smarter. You’re a power user of your CRM and the broader sales tech stack — AI tools, engagement platforms, research tools — and you actively look for ways to create leverage in your process.
Contribute to the playbook. As an early member of the payer sales team, you’ll help define what great looks like — sharing discovery frameworks, objection handling, competitive intelligence, and deal strategies that make the whole team better.
What We’re Looking For
Experience & Background
- 8+ years of enterprise sales experience, with meaningful time selling to payers
- Track record closing complex, multi-stakeholder deals in the $500K–$2M+ range
- Experience selling analytics, SaaS, or tech-enabled services in a payer context; behavioral health familiarity is a strong plus
- Demonstrated success selling in early-stage or emerging markets where the category itself requires evangelism
Competencies & Approach
- Deeply discovery-oriented — you believe the quality of your questions is your primary competitive advantage
- Fluent across buyer personas: you can hold a credible conversation with a CMO about clinical outcomes and pivot to a CFO conversation about ROI and a CIO conversation about integration
- Practiced in MEDDIC, MEDDPICC, Challenger, or a similarly rigorous qualification and opportunity management framework — and you actually use it, not just recite it
- Highly process-oriented: you maintain a clean, accurate pipeline, forecast with integrity, and don’t let deals drift without a clear next step
- Comfortable with ambiguity and energized by building — you can construct a point of view and a path forward in accounts where there’s no established blueprint
- Embraces technology as a force multiplier: CRM hygiene is non-negotiable, and you actively leverage AI tools, sales engagement platforms, and data sources to work smarter
Mindset
- Intellectually curious — you read the trades, understand what’s keeping payer executives up at night, and bring ideas to conversations, not just slides
- Resilient and self-directed — you don’t need a manager to tell you what to do next in a deal; you think three moves ahead
- Humble enough to learn and confident enough to lead — you’ll be shaping a market that doesn’t fully exist yet, which requires both
Company Benefits:
*Applicable for full time employees
Flexible work schedule, unlimited PTO, physical and mental wellness benefits, medical coverage, parental leave, 401K, company-sponsored events, referral program, onsite gym, dog friendly office, snacks in the office, commuter benefits, onsite massages.
What We Believe:
NeuroFlow is a proud equal opportunity employer. Every day we are working to tackle the mental health crisis in America, and in order to do that well, we need diverse voices, experiences, and perspectives at the table. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace.
*Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are typically done which will ensure an equal employment opportunity without imposing undue hardship on NeuroFlow. Please inform our Talent team if you need any assistance completing any forms or to otherwise participate in the application process.
As a HIPAA compliant organization
All team members shall:
Act in accordance with NeuroFlow’s Information Security Policies.
Protect organizational assets from unauthorized access, disclosure, modification, destruction or interference.
Report security events or other risks to the organization
Execute organizational security processes or activities
Perform security responsibilities that defined and communicated for their role
Be responsible for their actions regarding the security of organization
