Observe.AI
Gen AI conversation intelligence
About Observe.AI
Observe.AI is the leading Gen AI conversation intelligence platform trusted by enterprises to empower their contact centers with real-time agent guidance, coaching, post-interaction summaries, Auto QA, and advanced business analytics. The platform analyzes every customer conversation, identifying critical insights to boost revenue, improve customer retention, and optimize operational efficiencies and compliance. Trusted by companies like Accolade and Pearson, Observe.AI accelerates outcomes from the frontline to the executive level.
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