Job Description
Omada Health is on a mission to inspire and engage people in lifelong health, one step at a time.
Job overview:
The Senior Salesforce Administrator is a core technical contributor on the Business Systems team, responsible for configuring, automating, and continuously optimizing Omada’s Salesforce ecosystem to support business operations. The role partners with business systems analysts, developers, and cross-functional stakeholders to design and maintain scalable, high-quality solutions that improve business processes and operational efficiency. This role serves as a platform subject matter expert, owning Salesforce configuration standards, advanced automation, and technical escalations. Success in this role requires strong technical depth in Salesforce administration and automation, knowledge of platform best practices, and effective collaboration in a sprint-based, cross-functional environment.
About you:
- Minimum of 5+ years of experience in a Salesforce Administrator or similar role, including work in complex or highly customized Salesforce environments.
- Bachelor’s degree in Information Technology, Business, or a related field, or equivalent practical experience.
- Advanced, hands-on experience designing, building, and maintaining Salesforce Flows, including record-triggered, screen, scheduled flows, and subflows.
- Demonstrated ability to evaluate tradeoffs between declarative and programmatic approaches and act as a technical decision-maker for Salesforce configuration and automation.
- Advanced knowledge of the Salesforce data model, security model, and automation tools, with the ability to design scalable patterns and select appropriate tools for a given use case.
- Demonstrated experience operating in a cross-functional, delivery-oriented environment (for example, Agile or sprint-based), partnering with business, product, and technical teams.
- Proven ability to translate business and functional requirements into effective, scalable, and maintainable Salesforce solutions aligned with platform best practices.
- Strong written and verbal communication skills, with the ability to collaborate effectively with both technical and non-technical stakeholders.
- Salesforce Certified Administrator (required); Salesforce Certified Advanced Administrator (highly preferred).
Your impact:
- Configure and maintain Salesforce objects, fields, page layouts, record types, validation rules, and security settings to support evolving business processes and uphold platform configuration standards.
- Design, build, and maintain Salesforce Flows (record-triggered, screen, subflows, and scheduled) to automate and streamline workflows, establishing reusable, scalable automation patterns.
- Evaluate business and functional requirements and determine the appropriate automation approach in partnership with analysts and developers.
- Partner closely with developers on solutions that combine declarative configuration and programmatic components, providing guidance on Salesforce best practices and configuration impacts.
- Support sprint-based delivery, including build, test, deployment, and post-release validation activities.
- Perform data loads, data updates, and ongoing data quality maintenance to ensure accuracy and integrity.
- Serve as a primary escalation point to troubleshoot and resolve complex Salesforce issues and user requests, coordinating with analysts and developers as needed.
- Define and maintain documentation, standards, and continuous improvement practices for the Salesforce platform and related processes.
Bonus Points for:
- Experience partnering closely with Salesforce developers on solutions that combine declarative and programmatic components.
- Experience mentoring or providing guidance to other administrators, analysts, or power users on Salesforce configuration and best practices.
- Experience working in Agile or other sprint-based delivery models.
- Experience configuring or applying Salesforce AI capabilities (Einstein/Agentforce) to improve business workflows and user experience.
- Experience in healthcare, digital health, or other regulated environments.
Benefits:
- Competitive salary with generous annual cash bonus
- Equity grants
- Remote first work from home culture
- Flexible Time Off to help you rest, recharge, and connect with loved ones
- Generous parental leave
- Health, dental, and vision insurance (and above market employer contributions)
- 401k retirement savings plan
- Lifestyle Spending Account (LSA)
- Mental Health Support Solutions
- …and more!
It takes a village to change health care. As we build together toward our mission, we strive to embody the following values in our day-to-day work. We hope these hold meaning for you as well as you consider Omada!
- Cultivate Trust. We listen closely and we operate with kindness. We provide respectful and candid feedback to each other.
- Seek Context. We ask to understand and we build connections. We do our research up front to move faster down the road.
- Act Boldly. We innovate daily to solve problems, improve processes, and find new opportunities for our members and customers.
- Deliver Results. We reward impact above output. We set a high bar, we’re not afraid to fail, and we take pride in our work.
- Succeed Together. We prioritize Omada’s progress above team or individual. We have fun as we get stuff done, and we celebrate together.
- Remember Why We’re Here. We push through the challenges of changing health care because we know the destination is worth it.
About Omada Health: Omada Health is a between-visit healthcare provider that addresses lifestyle and behavior change elements for individuals managing chronic conditions. Omada’s multi-condition platform treats diabetes, hypertension, prediabetes, musculoskeletal, and GLP-1 management. With insights from connected devices and AI-supported tools, Omada care teams deliver care that is rooted in evidence and unique to every member, unlocking results at scale. With more than a decade of experience and data, and 29 peer-reviewed publications showcasing clinical and economic proof points, Omada’s approach is designed to improve health outcomes and contain costs. Our customers include health plans, pharmacy benefit managers, health systems, and employers ranging from small businesses to Fortune 500s. At Omada, we aim to inspire and empower people to make lasting health changes on their own terms. For more information, visit: https://www.omadahealth.com/
Omada is thrilled to share that we’ve been certified as a Great Place to Work! Please click here for more information.
We carefully hire the best talent we can find, which means actively seeking diversity of beliefs, backgrounds, education, and ways of thinking. We strive to build an inclusive culture where differences are celebrated and leveraged to inform better design and business decisions. Omada is proud to be an equal opportunity workplace and affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, or any other basis protected by local, state, or federal laws.
Below is a summary of salary ranges for this role in the following geographies:
California, New York State and Washington State Base Compensation Ranges: $129,720 - $162,150*, Colorado Base Compensation Ranges: $124,080 - $155,100*. Other states may vary.
This role is also eligible for participation in annual cash bonus and equity grants.
*The actual offer, including the compensation package, is determined based on multiple factors, such as the candidate’s skills and experience, and other business considerations.
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