Job Description
About Parloa
Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience — one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale.
About the role:
As an Enterprise Account Executive (Austria), you will drive new business growth by bringing Parloa’s agentic AI platform to leading enterprises across the region. You’ll engage senior stakeholders, navigate complex sales cycles, and help organizations transform how they deliver customer experience at scale.
This is your opportunity to build a market from the ground up—shaping Parloa’s presence in Eastern Europe and the Alps, opening new enterprise relationships, and defining how we scale in the region.
Areas of ownership:
- New Business Development: Own the full sales cycle from pipeline generation to closing, with a strong focus on acquiring new enterprise customers and establishing Parloa in Eastern Europe.
- Market Development: Build and expand a new market by identifying opportunities, shaping territory strategy, and creating momentum in a largely untapped region.
- Strategic Deal Execution: Lead complex, multi-stakeholder sales processes, including tenders, negotiations, and commercial structuring with senior decision-makers.
- Customer Advisory: Act as a trusted advisor, helping customers understand how Parloa and agentic AI drive measurable business impact and transformation.
- Cross-functional Collaboration: Partner closely with Solution Engineering, Business Development, and Value Consulting to deliver a seamless and high-quality buying experience.
- Pipeline Management: Ensure accurate forecasting and clear visibility of risks, gaps, and opportunities.
Who you are:
- 4+ years of experience in SaaS or technology sales in a closing role, with a consistent track record of meeting or exceeding revenue targets
- Proven ability to win new logos and navigate complex, multi-stakeholder enterprise sales cycles
- Experience building a pipeline in outbound-driven environments, ideally with exposure to new or developing markets
- Strong ability to engage and influence senior stakeholders, including VP and C-level executives
- Excellent communication, negotiation, and presentation skills
- Technical curiosity and interest in AI-driven products and customer experience
- Native or bilingual in German and fluent in English.
Our Recruiting Process:
Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser
Why Parloa?
We’re at the beginning of a new era in customer experience, one where AI doesn’t just respond, but understands, reasons, and takes action. We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren’t just support tickets; they’re defining experiences. We’re here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale—and want your work to matter in real, everyday moments—this is where you do it.
At Parloa, ownership isn’t a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that’s evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them.
We’ve grown beyond the earliest startup phase, but we’ve kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one.
Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we’re scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI.
Parloa is committed to upholding the highest data protection standards for our clients’ and employees’ data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information.
Parloa is an e-verify employer in the USA. Please click here to learn more.
\* We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.
