Job Description
Join PatientPoint to be part of a dynamic team creating change in and around the doctor’s office. As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide.
Job Summary
PatientPoint is looking for a Director, Client Sales to lead retention and growth across our emerging pharmaceutical client base. You’ll own an existing book of newly won accounts, turning first-year wins into long-term, expanding partnerships. This is a high-visibility, high-growth seat on our Business Development team, with a strong internal support system built to help you deliver for clients and hit your numbers.
What You’ll Do:
Own retention and expansion of a defined book of recently won pharmaceutical accounts, building the strategic account plans that turn new, emerging clients into multi-year partners.
Build deep expertise in point-of-care media so you can advise clients credibly on how to grow their footprint with PatientPoint.
Develop and nurture multi-threaded relationships within each account, reducing single-point-of-contact risk and strengthening renewal likelihood.
Identify and cultivate expansion opportunities within existing accounts — additional brands, new indications, incremental budget.
Navigate complex client situations and internal processes, knowing when to loop in senior leadership or cross-functional support.
Partner with Client Success and Marketing to ensure program performance data supports the renewal and expansion conversation.
Mentor Account Executives across all BD pharma accounts
What We Need:
5+ years of experience in pharmaceutical media sales, agency account management, or digital marketing.
Working knowledge of the Business Development function and the specific dynamics of retaining and growing newly won clients.
An existing network of agency and/or pharmaceutical brand contacts you can bring into the role.
Strong knowledge of the emerging pharmaceutical landscape; point-of-care experience is a plus.
What You’ll Need to Succeed:
An outgoing, client-first mentality with genuine curiosity about what makes a brand’s launch succeed.
Fluency in RX brand marketing plans and objectives, and how to position PatientPoint’s health vertical against them.
A driven, independent operator who takes ownership of account outcomes without needing to be managed closely.
Strong consultative instincts — able to bring data-backed recommendations to clients that improve program performance and surface the next opportunity.
A collaborative approach; this role works closely with Client Success, Marketing, and BD leadership to deliver results.
Reporting & Structure:
This role sits within the Business Development farming structure and reports through the Client Sales leadership team. Compensation reflects a farming-economics model, weighted toward renewal rate, retention, and in-account growth rather than net-new logo acquisition.
About PatientPoint: PatientPoint® is the Point of Change company, transforming the healthcare experience through the strategic delivery of behavior-changing content at critical moments of care. As the nation’s largest and most impactful digital network in 30,000 physician offices, we connect patients, providers and health brands with relevant information that is proven to drive healthier decisions and better outcomes. Learn more at patientpoint.com.
Latest News & Innovations:
- Why is PatientPoint a Best Place to Work! Read More
- Teammate Honored as “Top Woman in Tech”. Read More
- Recognized on Vault’s Top Internship List. Read More
What We Offer:
We know you bring your whole self to work every day, and we are committed to supporting our full-time teammates with a comprehensive range of modernized benefits and cultural perks. We offer competitive compensation, flexible time off to recharge, hybrid work options, mental and emotional wellness resources, a 401K plan, and more. While these benefits are available to full-time team members, we strive to create a positive and supportive environment for all teammates.
PatientPoint recognizes that privacy is important to you. Please read the PatientPoint privacy policy, we want you to be familiar with how we may collect, use, and disclose your information. Employer is EOE/M/F/D/V
