Job Description
Join PatientPoint to be part of a dynamic team creating change in and around the doctor’s office. As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide.
Position Summary
We are looking for a dedicated and detail-oriented Training Coordinator to support the execution of onboarding and ongoing training initiatives for Provider Solutions Sales, Customer Success, and Field Operations teams. This role is responsible for coordinating training logistics, maintaining content and training schedules, supporting learners and facilitators, and contributing to the success of learning experiences across the organization. This is a part-time individual contributor role ideal for someone who enjoys organizing, supporting, and improving training delivery in a fast-paced and collaborative environment.
What You’ll Do:
Training Coordination
Schedule, organize, and manage logistics for training sessions (live and virtual)
Maintain the training calendar and assist with LMS enrollments and content organization
Prepare and distribute learning materials, presentation decks, and session documentation
Monitor participation, send reminders, and follow up on training completions
Onboarding & New Hire Support
Assist with delivery and coordination of new hire onboarding sessions
Help welcome and support new hires during onboarding activities
Track onboarding progress and report challenges or support needs
Content & Training Resource Support
Maintain an organized library of job aids, SOPs, and training materials
Format and update documentation to ensure clarity, accuracy, and alignment with brand standards
Coordinate feedback collection from learners to support continuous improvement
Reporting & Administrative Support
Track training attendance and completion data
Assist with compiling survey responses and reporting results to program leaders
Support department-wide training projects and administrative tasks as needed
What We Need:
1 year of experience in training coordination, onboarding, education, or administrative support (including internships)
Proficiency in Microsoft Office (PowerPoint, Excel, Outlook), SharePoint, and virtual meeting tools
Strong attention to detail, organizational skills, and time management
Clear verbal and written communication skills
Collaborative and positive mindset with a strong sense of initiative
Desired Qualifications:
Experience working with a Learning Management System (LMS)
Familiarity with tools like Canva, Synthesia, or Articulate 360
Salesforce experience a plus
Exposure to adult learning principles or training facilitation a plus
What Success Looks Like:
Training sessions are scheduled, organized, and run smoothly
Content is kept current and easy for learners and facilitators to access
New hires are well-supported during onboarding
Training team receives strong operational support and program feedback
Processes are followed and improved upon with attention to learner experience
Position Details:
Hours: Part-time (approx. 15–25 hours per week, flexible)
Work Model: Hybrid or Remote (based on team and organizational needs)
Pay Rate: $20.00 - $23.00/hr
Compensation: At PatientPoint, we are committed to providing competitive pay and benefits that are in line with industry standards. We analyze and carefully consider several factors when determining compensation, including skills, qualifications, geographic location, and professional experience, which can cause your compensation to vary. The base salary range listed is just one component of PatientPoint’s total compensation package for employees. For additional details on our total benefits package, please review the section “About PatientPoint” at the end of this job description.
About PatientPoint: PatientPoint® is the Point of Change company, transforming the healthcare experience through the strategic delivery of behavior-changing content at critical moments of care. As the nation’s largest and most impactful digital network in 30,000 physician offices, we connect patients, providers and health brands with relevant information that is proven to drive healthier decisions and better outcomes. Learn more at patientpoint.com.
Latest News & Innovations:
- Why is PatientPoint a Best Place to Work! Read More
- Teammate Honored as “Top Woman in Tech”. Read More
- Recognized on Vault’s Top Internship List. Read More
What We Offer:
We know you bring your whole self to work every day, and we are committed to supporting our full-time teammates with a comprehensive range of modernized benefits and cultural perks. We offer competitive compensation, flexible time off to recharge, hybrid work options, mental and emotional wellness resources, a 401K plan, and more. While these benefits are available to full-time team members, we strive to create a positive and supportive environment for all teammates.
PatientPoint recognizes that privacy is important to you. Please read the PatientPoint privacy policy, we want you to be familiar with how we may collect, use, and disclose your information. Employer is EOE/M/F/D/V
