Job Description
Company Description
Napa Valley is admired the world over for a lifestyle grounded in agriculture, viticulture, cuisine and the art of hospitality. The mild climate and natural beauty of our region make it a desirable place to be all year round. Each season brings new opportunities to plant, grow and reap a harvest, whether grapes, produce or flowers. No matter the season, the bounty harvested from our vineyards, orchards and gardens is cause of celebration, preferably in the form of a meal with family, friends, and guests that will become friends.
Inviting, understated, and elegant,
our 36 suites and rooms offer guests an immersion in the Napa Valley lifestyle.
Set amid the trees of the Meadowood estate, our accommodations are elegantly furnished for privacy, relaxation, and repose both in and out of doors. Each lodging uniquely combines the wine country’s distinctive blend of rustic and refined materials with an acute sensitivity to the nuances of comfort and the sophisticated ease of visual simplicity.
Job Description
At Meadowood, gracious hospitality defines the style of service and timeless, natural beauty, the sense of place. A rich company culture inspires staff to achieve the highest service standards in hospitality. Join the Meadowood team and experience the pride and teamwork of working alongside a dedicated team of professionals in a truly beautiful setting.
The Food & Beverage Coordinator provides comprehensive administrative and operational support to the Director of Food & Beverage, Managers, and Chefs while also serving as an on-floor hospitality presence within the restaurant.
This is a hybrid position: approximately three days per week dedicated to coordination and administrative functions, and two days per week supporting restaurant operations as a host and guest services liaison.
This role is ideal for a polished hospitality professional who thrives both behind the scenes and in direct guest-facing service within a refined luxury environment.
Who You Are
- You take pride in organization and precision — details matter deeply to you.
- You anticipate needs before being asked.
- You are service-driven and understand the rhythm of a luxury restaurant and resort environment.
- You communicate with warmth, confidence, and discretion.
- You are calm under pressure and solutions-oriented.
- You enjoy being the operational backbone of a team.
- You understand confidentiality and professionalism.
- You bring a high level of polish — in presentation, writing, and demeanor.
- You embody Meadowood’s culture of excellence, hospitality, and integrity.
Qualifications
Essential Duties & Responsibilities
People
- Foster positive, collaborative relationships with departments interacting with Food & Beverage.
- Model professionalism and maintain a positive, solution-oriented attitude.
- Demonstrate flexibility, strong communication skills, and sound judgment.
- Take accountability for actions and proactively pursue continuous improvement.
- Exhibit high energy and initiative.
- Serve as a role model for Meadowood’s mission, vision, and core service standards.
Product & Service
- Provide administrative support to the Director of F&B, Managers, and Chefs.
- Record and distribute F&B meeting minutes.
- Liaison with Purchasing to follow up on pending items.
- Create one-page “Run of Show” summaries with cost breakdowns for special events.
- Respond to telephone and email inquiries within 24 hours.
- Handle special client requests professionally and discreetly.
- Ensure requested written materials are sent within 24 hours.
- Maintain and update guest profiles in OpenTable, including dietary restrictions, allergies, preferences, and special occasions.
- Coordinate menu deadlines, editing, revisions, and printing.
- Manage menu revision workflow from Chef submission through final approval and printing.
- Maintain menu par levels for operational needs.
- Update wine lists and maintain accurate shared drive documentation.
- Assist with allergy matrices and menu descriptions.
- Order office, restaurant, kitchen, and uniform supplies as directed.
- Assist with spreadsheets and inventory data entry.
- Coordinate holiday reservations and confirm guest menu selections.
- Redirect emails appropriately when out of office.
- Accept additional assignments from Management as needed.
Education & Experience
- AA or BA degree preferred
- 1–2 years of experience in office administration and/or Food & Beverage preferred
Language & Communication Skills
- Fluent in English (written and verbal)
- Ability to draft professional correspondence and reports
- Strong interpersonal and presentation skills
- Ability to respond effectively to managers, guests, and team members
Mathematical Skills
- Basic math proficiency
- Ability to calculate percentages and assist with cost breakdowns
Technical Skills
- Proficiency in Microsoft Office Suite
- Experience with OpenTable preferred
- Familiarity with shared drive systems and inventory platforms preferred
Physical Demands
- Ability to alternate between standing, walking, and sitting
- Frequent typing and computer use
- Occasional lifting up to 15 lbs.
- Ability to navigate stairs
- Continuous communication in person and by phone
- Visual acuity for reviewing reports and menus
Work Environment
- Shared open office environment
- Moderate noise level
- Occasional presence in restaurant or kitchen areas
Additional Information
Compensation
$27.00 – $30.00 per hour + tips
Final rate will depend on experience, education, skills, certifications, internal equity, and other job-related qualifications.
This position is eligible for service charge distributions and gratuities in accordance with company policy. Total compensation varies and is not guaranteed.
