Job Description
Key Responsibilities:
Verifies and documents participation status with all insurances and umbrellas.
Take calls to follow up on specific issues or requests with insurance and umbrellas.
Perform related duties as assigned, within your scope of practice.
Assist with client communication, including scheduling meetings, preparing materials, and following up on action items
Maintain accurate client records and update account information in Google Sheets for shared updates between client and Account Manager
Coordinate project timelines and deliverables for external clients to maintain progress within their given process
Prepare paperwork (contract applications and letter requests) for assigned accounts
Handle routine client inquiries and escalate complex issues appropriately
2+ years of dental insurance verification preferred
Experience working with US dental insurance companies
Strong written and verbal communication skills
Proficiency in Microsoft Office Suite and G-Suite
Excellent organizational abilities and attention to detail
Ability to multitask and work in a fast-paced environment
Professional demeanor and client-focused mindset
Background in project management or customer service is highly valued, as these are excellent transferable skills for the role
HMO with 1 free dependent upon hire (with Dental coverage)
Life Insurance
20% Night Differential
20 PTO credits annually
Great Company Culture
Career Growth and Learning
Night Shift
Work from home
Applicants from anywhere in the Philippines are welcome to apply!
