Job Description
About the Team
At Trendyol Growth, we align pricing, discount, and marketing strategies to drive sustainable and scalable growth. We work cross-functionally with teams like Product, Category, and Operations to uncover opportunities and deliver impact. With a strong learning culture and data-driven mindset, we grow together — as individuals and as a team.
We believe that language is a core part of product experience. Our Language Quality team works at the intersection of localization, customer insights, and generative AI to help shape language systems that reflect local culture while scaling globally. We’re looking for a Language Quality Analyst for Bulgarian to join our growing Global Language Quality team. You’ll be helping shape how Bulgarian customers experience Trendyol, with a strong focus on linguistic quality evaluation, data-driven analysis, and scalable AI-powered workflows.
Responsibilities
- Conduct systematic localization quality reviews, ensuring linguistic, cultural, and functional accuracy, with a focus on Bulgarian content.
- Provide structured, actionable feedback to vendors and internal teams.
- Partner with Catalog, SEO, and Option Management to optimize product titles, filters, attributes.
- Triage and resolve language-related tickets; escalate systemic issues.
- Analyze customer feedback (NPS, UX, usability) to detect language-specific pain points and propose fixes.
- Build and maintain dashboards tracking quality KPIs; highlight trends and root causes.
- Validate AI/MT-based quality checks, refine prompts, and design automated workflows to scale quality improvements.
Expected Qualifications
- Native or near-native fluency in Bulgarian, English at C1 level. Russian is a plus.
- Extensive experience in localization QA, content quality, or linguistic data analysis (preferably in e-commerce).
- Strong analytical mindset, able to turn fragmented linguistic feedback into structured data.
- Comfortable working with dashboards, Excel/Google Sheets, and ideally SQL/BigQuery.
- Experience collaborating with cross-functional stakeholders (SEO, Product, CX, Engineering).
- Familiarity with MT/LLM tools and openness to experimentation.
- Additional training or hands-on experience in data science or workflow automation is a plus.
What We Offer
- Hybrid working model with flexibility: a schedule that helps you find the right balance between flexibility and team bonding, including work-from-abroad opportunities and a summer working model.
- Personalised training allowance and learning opportunities: Use your annual budget for any training or conference of your choice, explore our Learning Management System (LMS) anytime, and join in-person learning sessions offered throughout the year.
- Responsibility from day one: Take full ownership from the start in a culture where every voice is heard and valued.
- A diverse, international team: Collaborate with global peers across our offices in Berlin, Amsterdam, Dubai, and beyond, in a startup-spirited and collaborative environment.
- Opportunities to grow with the best: Tackle meaningful challenges, develop through hands-on experience, and grow with the support of expert guidance and global mentoring.
- Meaningful connections beyond tasks: Be part of team rituals, events, and social activities that help us stay connected and inspired.
Take the Next Step
If this role excites you, apply today, we look forward to taking the next step with you.
Want to get to know the team better first? Explore our Career Website, LinkedIn, or YouTube to learn more about #LifeatTrendyol and how we work.
