Job Description
Start ASAP – $20/hr – Remote Bilingual Call Center Role
- Call Center Representative – Remote (U.S.)
- Full-time • W-2 + benefits • Work from home
Help members get the care they need—book, confirm, and follow up on appointments.
What you’ll do
• Make outbound calls to book appointments
• Take inbound calls from members
• Update scheduling systems (accurate + fast)
• Follow up on missed visits
• Escalate urgent needs
Must-haves
• 1+ year call center, scheduling, or customer service experience
• Bilingual: fluent in Spanish and English (required)
• Reliable, on-time work habits
• Must be based in the U.S.
Perks & pay
• Pay: $20/hr
• W-2 employment
• Health, dental, vision
• PTO + paid holidays
• Equipment provided
Schedule & setup
• Full-time
• Fixed schedule (set shifts)
• 100% remote (U.S. only)
Your calls make care happen—you own the first step.
You like stable hours, clear tasks, and follow-through.
At Urrly, fairness matters. We use AI to review every application against the same clear, job-related requirements—ensuring a more objective and equal opportunity hiring process for all.
Apply today and make a real impact on patient care—right from home.
