Job Description
Work remote on a consistent PST schedule with a capped caseload—focus on patients, not paperwork.
- Role: Care Navigator
- Location/Type: U.S. • Remote (PST hours)
- Pay: $46,000 salary (CA: ~$25/hr)
- Schedule: 9am–6pm PST
What you’ll do
Make 20–70 outbound calls/day; land ~10 patient check-ins
Schedule visits, labs, imaging, and outside referrals
Coordinate care between providers and patients (clear ownership)
Gather medical history and document in EHR
Follow up after visits with next steps
Escalate issues to clinical team (fast feedback)
Keep patients engaged and supported on calls
Must-haves
Comfortable making high-volume outbound calls daily
Basic medical terminology knowledge
Experience speaking with patients/customers by phone
Clear, professional communication skills
Able to adapt in a fast-changing environment
Nice to have
Care coordination or patient navigator experience
Spanish language skills
Experience with cognitive/elder care populations
Perks & pay
Pay: $46,000 salary (CA hourly ~$25)
Holiday week off in December (company-wide shutdown)
Strong PTO + real work-life balance
Fully remote + company-provided equipment
Dedicated admin support (you focus on patients)
Schedule & setup
9am–6pm PST
Remote team across U.S.
Tools: EHR + internal care coordination systems
Impact & growth
Own a panel of ~140 patients max. Not 300+.
Your work improves access to brain health care fast.
Clear path to Lead or Manager—performance-based, not time-based.
Motivation fit
You like structured work, clear targets, and talking to patients all day.
You can handle call volume and still stay empathetic.
At Urrly, fairness matters. We use AI to review every application against the same clear requirements for the role. This means every candidate is evaluated on job-related factors like skills, certifications, and experience—not on personal attributes such as gender, race, age, or background. Our goal is to create a more objective, consistent, and equal opportunity hiring process for all applicants.
