Job Description
Patient Service Representative
No inbound calls. No copays. Hybrid schedule. $18–$20/hr.
- Columbia, MD • Hybrid (4 days onsite, 1 remote) • Full-Time
- Pay: $18.00–$20.00/hour
- Schedule: Standard weekday business hours
Our client is an outpatient cardiology practice.
You run the virtual follow-up schedule. Task list driven. Clean workflows. Clear ownership.
No inbound phone queue. No copay collection. No in-person check-ins.
What you’ll do
Work EMR task list from NP orders
Schedule follow-up appointments only
Run eligibility; confirm active coverage
Ensure referrals are on file
Assist with prior authorizations
Manage reminders; reduce no-shows
Refill canceled slots quickly
Answer admin pool messages
Print, fax, mail forms and visit summaries
Remote day:
Complete scheduling tasks
Run eligibility and referral checks
Clear inbox and documentation
Must-haves
1+ year medical front desk or scheduling
Strong insurance eligibility knowledge
Understand referrals and authorizations
EMR/EHR experience
Organized; can manage task lists independently
High school diploma or GED
Nice to have
Cardiology or specialty clinic experience
Centralized scheduling or virtual support experience
Perks & Pay
Pay: $18.00–$20.00/hour
Medical, dental, vision
401(k)
PTO
Schedule & Setup
4 days onsite (professional high-rise office)
1 designated remote day
Weekday business hours
No inbound phone line
No travel; no face-to-face patients
Impact & Growth
Your work keeps providers full and days smooth.
Strong follow-up scheduling = better patient continuity.
You like structure. You move fast. You clear the list.
At Urrly, fairness matters. We use AI to review every application against the same clear requirements for the role. This means every candidate is evaluated on job-related factors like skills, certifications, and experience—not on personal attributes such as gender, race, age, or background. Our goal is to create a more objective, consistent, and equal opportunity hiring process for all applicants.
