Job Description
Description
Zelh is a fast-growing, passionate outsourcing company.
Our mission is to be the most reliable company by offering and maintaining consistently high-quality services.
We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy!
At this point, Zelh is looking for a Capacity Representative for one of our clients.
Our client is an established US-based logistics and transportation company providing comprehensive freight brokerage services across multiple modes. They work with high-visibility customers and prioritize building strong carrier relationships to deliver reliable, high-quality service.
Position Overview
We are seeking an experienced Carrier Sales Representative to support additional lines of business for an existing customer account. This role will work closely with senior capacity and operations leadership, focusing on proactive capacity procurement through direct carrier outreach rather than relying primarily on load boards. This is a collaborative, high-accountability position ideal for someone with deep carrier market connections and a proven book of business.
Key Responsibilities:
Proactively call out to carriers to secure capacity for customer freight (primary approach vs. relying on DAT/load boards)
Work alongside an in-office team member to coordinate load coverage and capacity solutions
Build and maintain relationships with middle to small carriers who meet company quality standards
Negotiate competitive rates while ensuring carrier reliability and service standards
Coordinate multi-mode shipments and manage logistics across different transportation types
Use McLeod TMS for load management, tracking, and documentation
Communicate effectively with high-visibility customers and internal operations teams
Provide regular status updates and proactive problem-solving for any transit issues
Maintain a trusted carrier network and continuously expand carrier relationships
Meet or exceed performance metrics and capacity goals
Ensure seamless execution from pickup through delivery
Requirements
Minimum 4 years of experience in carrier sales, freight brokerage, or capacity procurement
Strong carrier network
True capacity sales experience: Proactive call-out approach to carriers vs. primarily posting on load boards
Multi-mode transportation experience (TL, LTL, intermodal, etc.) preferred
McLeod TMS experience required
Strong to excellent English proficiency (both written and verbal)
Deep connectivity to the carrier market with established relationships
High-level communication skills for working with high-visibility customers
Ability to work collaboratively with senior leadership and operations teams
Strong negotiation skills and results-driven mindset
Problem-solving ability and adaptability in fast-paced environments
Working conditions:
Working schedule: Monday - Friday, 8 am - 5 pm CST
Competitive Salary in USD
On-site/remote mode of work
10+ business days of paid time off
Equipment provided
A supportive team
Join our team and become an integral part of our mission to provide reliable and efficient freight transportation solutions to our customers.
