Job Description
Description
About us:
Zelh is a fast-growing, passionate outsourcing company.
Our mission is to be the most reliable company by offering and maintaining consistently high-quality services.
We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy!
At this point, Zelh is looking for a Track and Trace Operator for our third-party logistics company.
Responsibilities:
- Daily communication with drivers and customers
- Notifying appropriate parties of any issues
- Inputting updates into the system
- Answering incoming calls from clients
- Scheduling appointments
- Maintaining current knowledge of market trends in the transportation marketplace
- Other duties as required by business needs or as assigned
Working conditions:
Work schedule: Mon-Fi 5am - 2pm PST (is entitled to 1 hour break during the workday)
Competitive Salary in USD
Remote mode of work
10+ business days of paid time off
Team building and corporate events
Equipment provided
A supportive team
Requirements
- English level Upper-Intermediate (B2) is A MUST
- Experience working with Sylectus is A MUST
- Ability to work in a high-stress/paced environment
- Outstanding organizational and coordination abilities
- Excellent communication and interpersonal skills
- Experience in Customer Support will be appreciated
- PC proficient (Microsoft Office preferred)
- Excellent problem-solving abilities
