Job description
Smith.ai builds AI voice agents that redefine how SMBs handle phone calls — allowing businesses to book appointments, take payments, and manage complex call flows without missing a beat. We serve a wide range of businesses, from law firms to home contractors and many other service-based companies, leveraging the latest in LLMs, speech-to-text, and text-to-speech to deliver human-like conversation at scale. With over 3,500 SMBs already trusting Smith.ai (and staying with us thanks to world-class retention), we’re driving the next wave of AI innovation where it matters most: real-world customer interactions.
Job Title: Associate Business Development Representative (BDR)
About the Role
We’re hiring a proactive and personable Associate Business Development Representative (BDR) to join our Sales team. This role is ideal for someone looking to start or grow their career in tech sales, with a strong focus on reengaging previously interested leads, identifying rekindled opportunities, and helping convert dormant conversations into active prospects.
You’ll play a critical role in supporting our Account Executives and accelerating revenue growth by bringing qualified leads back into the conversation through effective, personalized outreach.
What You’ll Get to Do
- Reengage past prospects and previously qualified leads via email and phone, with a focus on rekindling interest in Smith.ai’s AI solutions.
- Deliver clear, concise messaging that highlights Smith.ai’s value proposition tailored to each business’s needs.
- Accurately log outreach activity and key insights using our internal CRM and communication tools.
- Coordinate with Account Executives to ensure a smooth handoff of requalified leads and scheduled appointments.
- Collaborate with Sales and Marketing teams to share trends and feedback from your conversations.
- Maintain a consistent cadence of outbound reengagement to meet weekly and monthly activity targets.
What You’ll Bring
- You’re SMART - a quick learner, you’re curious and you have business savvy
- You’re WIRED FOR GREATNESS - you’d do anything to make something of yourself and your team
- You ACT WITH URGENCY - you are relentless, you move fast and get things done now
- You’re HIGHLY COLLABORATIVE - you bring no ego and you win together
- A strong interest in B2B sales, client engagement, or lead development.
- Excellent written and verbal communication skills.
- Comfort working with internal CRM systems and email tools such as Salesforce and Outreach.io (training provided).
- A positive, self-starting attitude with strong attention to detail.
- Curiosity to learn about Smith.ai’s technology and how it supports SMBs.
- Ability to manage time effectively in a fast-paced remote environment.
What We Offer
- Competitive pay range: $15.00 - $20.00/hour, depending on geographic location and experience.
- Remote-first flexibility — work from anywhere in the U.S.
- Health, dental, and vision insurance.
- Life insurance and 401(k) plan.
- Access to industry-leading tools and sales enablement support.
- A culture that fosters growth, innovation, and collaboration.
Life at Smith.ai
Here at Smith.ai, we’re laser focused on our mission of helping small and medium businesses succeed. We strive to test, learn and improve, while continuously developing our solutions, our operations, and our team members. We’re a fast-growing and dynamic startup, with 500+ team members globally, that values collaboration and innovative thinking.
We are an equal opportunity employer and believe diversity makes teams better and that discrimination based on race, gender, or anything else is self-defeating.
