Job description
NeoWork is looking for an experienced Salesforce Administrator to join our team. In this crucial role, you will be responsible for managing and optimizing our Salesforce platform to support business operations and drive user adoption. You will work closely with various teams to understand their needs and ensure that the Salesforce environment aligns with our business objectives.
As a Salesforce Administrator at NeoWork, you will play a key role in maintaining the integrity of data, implementing Salesforce best practices, and facilitating continuous improvement of our CRM processes. If you are a detail-oriented professional with strong problem-solving skills and a passion for improving user experiences, we would love to hear from you!
Responsibilities
Manage and maintain the Salesforce platform by monitoring system performance and troubleshooting issues
Customize Salesforce features and functionalities according to the company’s requirements
Provide training and support to end-users to maximize adoption and effective use of Salesforce
Implement best practices for data management, ensuring data integrity and accuracy
Work with stakeholders to gather requirements and translate them into technical solutions
Develop and maintain dashboards, reports, and workflows to support business objectives
Stay updated with the latest Salesforce features and best practices
Manage user roles, profiles, permissions, and access control
Collaborate with IT and other teams to integrate Salesforce with other systems
Proven experience as a Salesforce Administrator (minimum 3 years)
Salesforce Administrator Certification (Salesforce Administrator or Advanced Administrator)
Strong understanding of Salesforce features, functionalities, and best practices
Experience with data management, reporting, and dashboards within Salesforce
Excellent problem-solving skills and attention to detail
Strong verbal and written communication skills
Ability to work independently and collaboratively in a remote team environment
Knowledge of additional Salesforce products (e.g., Sales Cloud, Service Cloud) is a plus
Experience with Salesforce integration tools and APIs is an advantage
Compensation: $4,000,000.00 to $6,000,000.00 per month, depending on experience
In addition to the base salary, performance-based incentives/commissions are provided.
The work hours generally align with standard business hours in the US, with some potential flexibility depending on the client’s needs.
This is a 100% home-based position
We prioritize the mental health of our team members and offer mental health days to support their well-being.
There is an annual review and appraisal process in place.
There are ample opportunities for professional growth and advancement within the company.
