Job Description
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Title: CPT-10704 Business Development & Operations Coordinator (Commercial Construction)
Independent Contractor – Business Support VA / Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
We are seeking a driven, professional, and career-oriented Business Support Virtual Assistant to serve as a Business Development & Operations Coordinator for a growing commercial construction company.
This is a long-term, full-time remote position — not a short-term freelance contract. The ideal candidate is confident on the phone, detail-oriented, tech-savvy, and capable of balancing outbound sales efforts with operational and administrative support.
This role plays a key part in generating new business opportunities while supporting internal marketing, project management, and operational systems.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
1. Outbound Sales & Appointment Setting (Approx. 50%)
Make 25–35 meaningful outbound calls per day to prospective commercial clients
Introduce company services and communicate value propositions clearly
Identify and qualify decision-makers based on defined criteria
Schedule meetings for the CEO and Director of Real Estate Operations
Conduct conference-related outreach and pre-qualify attendee lists
Log all calls, notes, and follow-ups accurately in HubSpot CRM
Send personalized follow-up emails and track engagement
Handle objections professionally and confidently
2. Marketing & Campaign Support (Approx. 10%)
Collaborate with the social media and marketing team
Support outbound outreach aligned with active marketing campaigns
Follow up on email campaigns through outbound calls
Send customized follow-up emails to warm leads
Assist with contact list organization and campaign tracking
Help nurture leads into booked appointments
3. Project & Administrative Support (Approx. 40%)
Assist the Project Coordinator with administrative tasks
Organize digital documentation and maintain file systems
Collect and organize receipts for accounting
Support expense tracking processes (basic QuickBooks familiarity preferred)
Provide general operational and administrative assistance as needed
Maintain strong internal communication and responsiveness during U.S. business hours
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
- Minimum 3–4 years of experience in:
- Outbound sales
- Appointment setting
- Call center or phone-based sales
- Proven ability to hold conversations with executives and decision-makers
- Strong objection-handling skills
- Clear, confident, professional English communication (Level A–B accent required)
- Proven full-time remote work experience
- Excellent time management and self-discipline
- Strong organizational skills and attention to detail
TECHNICAL SKILLS REQUIRED:
- Microsoft Office Suite
- HubSpot CRM (strongly preferred)
- Dropbox or similar cloud storage platforms
- Basic QuickBooks familiarity
- Ability to quickly learn construction-related software tools
PREFERRED (NOT REQUIRED)
- Experience in commercial construction
- Experience with Contractor Forema
- Experience with CompanyCam
- Experience supporting marketing email campaigns
PERFORMANCE EXPECTATIONS
- 25–35 meaningful outbound calls daily
- Consistent and accurate CRM documentation
- Weekly appointment booking targets
- Reliable follow-up tracking
- Active collaboration with marketing and leadership
- Strong responsiveness during 8:00 AM – 5:00 PM EST
Work Schedule
- Contracted Hours per Week: 40 Hours
- Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
- Daily Working Time: 8 AM to 5 PM EST
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
- Contractors will operate under a Master Services Agreement and a Statement of Work
- This is not an offer of employment; contractors are not employees of 20four7VA or any client
- All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
- REQUIRED SERVICE: Business Support
- REQUESTED EXPERIENCE TIER LEVEL: Senior Level
- Contracted Hours per Week: 40 hours/week
- Daily Working Time: 8 AM - 5 PM EST
- Scheduled Working Days: Monday-Friday
- Number of VAs: 1
- GENDER PREFERENCE: None
- LANGUAGES SPOKEN/PREFERENCE: English (Fluent)
- ACCENT PREFERENCE: Level A–B (native or near-native accent required)
- REGION PREFERENCES: Any
What we offer
- Competitive rates
- Weekly payments
- Various open roles are available
- Free training and upskilling
- Constant support and guidance
- A vibrant community always ready to support you
- And more!
