Job Description
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Title: CPT-11758Administrative & Inbox Management Virtual Assistant
Independent Contractor – CPT-11758 Administrative & Inbox Management Virtual Assistant/Business Support VA/Entry-Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A small private school in Connecticut is seeking a part-time Administrative & Inbox Management Virtual Assistant to provide consistent backend support to its leadership and front-office team.
During the school day, the on-site staff must prioritize students, teachers, parents, and other immediate needs. As a result, email communication, file organization, and other administrative responsibilities can become difficult to manage consistently.
The VA will primarily support the Head of School and Office Manager by organizing and monitoring email, identifying priority items, maintaining files and information, and helping ensure important requests receive timely attention.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Email & Inbox Management
- Monitor and organize assigned email inboxes
- Sort, categorize, archive, and maintain incoming messages
- Identify high-priority or time-sensitive requests
- Flag messages requiring attention from school leadership or front-office staff
- Draft or send routine email responses using approved guidance
- Track outstanding requests and follow-ups
- Help ensure important communications do not fall through the cracks
File & Information Organization
- Organize digital files, photos, documents, and shared folders
- Help establish and maintain consistent file organization
- Locate documents and information for school staff as needed
- Maintain organized records to support stronger institutional continuity
- Assist with transferring or organizing information within Google Drive
- Support additional backend administrative organization as needed
General Administrative Support
- Assist the Head of School and Office Manager with recurring administrative tasks
- Research or retrieve information from school systems when needed
- Maintain basic trackers, lists, and administrative records
- Follow established escalation procedures for urgent or sensitive requests
- Assist with additional administrative projects during higher-volume periods
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
- Previous administrative, executive assistant, office support, or similar experience strongly preferred
- Inbox and email-management experience strongly preferred
- Strong Google Workspace experience required
- File and document organization experience required
- Excellent written English required
- Strong attention to detail and organizational skills
- Customer service or email-based communication experience preferred
- Previous education or school administrative experience is a plus but not required
IDEAL CANDIDATE PROFILE
- Highly organized and detail-oriented
- Strong inbox and email-management skills
- Excellent written English communication
- Able to identify and prioritize urgent versus routine requests
- Comfortable handling information from parents, teachers, staff, and community members
- Professional and discreet with school-related information
- Able to work independently and consistently
- Strong file and document-management habits
- Comfortable learning a small organization’s internal processes
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
- Google Workspace
- Gmail
- Google Drive
- Google Docs / Sheets
- Snowman Day School Platform – Client Training Provided
Work Schedule
- Contracted Hours per Week: 10 Hours
- Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
- Daily Working Time: 7:00 AM – 9:00 AM EST
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
- Contractors will operate under a Master Services Agreement and a Statement of Work
- This is not an offer of employment; contractors are not employees of 20four7VA or any client
- All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
- REQUIRED SERVICE: Business Support
- REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior, Senior Level
- Contracted Hours per Week: 10 hours/week
- Daily Working Time: 7:00 AM – 9:00 AM EST
- Scheduled Working Days: Monday-Friday
- REPORTING TO/POC: To Be Determined
- Number of VAs: 1
- GENDER PREFERENCE: None
- LANGUAGES SPOKEN/PREFERENCE: English
- ACCENT PREFERENCE: Level A-C (Excellent Written English Required)
- REGION PREFERENCES: Any
What we offer
- Competitive rates
- Weekly payments
- Various open roles are available
- Free training and upskilling
- Constant support and guidance
- A vibrant community always ready to support you
- And more!
