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Senior Medical Scribe / Charting Virtual Assistant

Job Description

APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Use any valid email address to log in.

If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.

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Title: Independent Contractor – CPT-11033 Senior Medical Scribe / Charting Virtual Assistant (Part-Time)/Business Support/Senior Level (Remote).

Overview

20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.

We are seeking a Senior-Level Medical Scribe / Charting Virtual Assistant to support a Nurse Practitioner in daily documentation, patient note preparation, and administrative tasks. This role requires close attention to detail, accuracy, client confidentiality, and familiarity with medical terminology. Experience in healthcare is highly preferred as the role involves real-time note-taking and charting.

You will work directly with the Nurse Practitioner to ensure that all patient encounters are properly documented, stored, and organized using the client’s preferred tools. The ideal candidate is someone who can work efficiently in a fast-paced clinical workflow, manage sensitive patient information with the strictest confidentiality, and maintain HIPAA compliance.

The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.

Scope of Services

Contractors will be required to provide services that align with the following client tasks:

1. Charting and Medical Scribing (For Documentation)

  • Create accurate and comprehensive medical documentation during or after patient encounters.
  • Ensure that all patient interactions, assessments, diagnoses, treatment plans, and follow-up instructions are properly recorded.
  • Maintain consistency in formatting and medical terminology to support clinical workflows.
  • Review charts for completeness and follow clinical documentation standards.

2. Real-Time Note-Taking During Phone Calls

  • Join phone calls with the Nurse Practitioner and patients to document symptoms, concerns, medical history updates, and treatment notes.
  • Capture key information clearly and concisely to assist the provider in delivering efficient patient care.
  • Organize notes promptly after each call to ensure smooth charting and record-keeping.

3. Preparing Patient Notes Before Appointments

  • Receive a list of patients scheduled for the day from the Nurse Practitioner.
  • Pre-fill or prepare notes by reviewing previous medical history, diagnoses, and relevant information to streamline the consultation.
  • Verify that all required forms, data, and fields are ready for the Nurse Practitioner before each patient call or visit.

4. Documentation Management Using OneDrive

  • Upload, organize, and maintain patient documentation securely in OneDrive.
  • Ensure files are labeled correctly and stored following the client’s folder structure and confidentiality standards.
  • Maintain proper version control and ensure no duplication or missing data occurs.

5. Optional Use of PointClickCare (Experience Preferred, Not Required)

  • If experienced, assist in navigating PointClickCare for documentation, chart updates, or patient lookup.
  • If not experienced, willingness to learn the system is a plus.

6. Upholding Client Confidentiality & HIPAA Compliance

  • Maintain strict confidentiality of all patient records and sensitive health information.
  • Ensure all documentation practices align with HIPAA guidelines.
  • Practice secure handling and transfer of medical data across tools and communication platforms.

Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.

Skills

The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:

  • Senior-Level Experience as a Medical Scribe, Healthcare VA, Nurse VA, or similar role
  • Strong knowledge of medical terminology and clinical documentation
  • HIPAA Certified (Preferred; highly prioritized)
  • Previous experience supporting a Nurse Practitioner or medical professional
  • Excellent English communication skills (written and verbal)
  • Strong organizational skills with high accuracy in documentation
  • Ability to work part-time during mid to late afternoon PST
  • Tech-savvy with experience in:
  • OneDrive (required)
  • PointClickCare (preferred but not required)
  • Ability to handle fast-paced workloads (20–30 patients/day)
  • High integrity and commitment to confidentiality

Tools Used

  • OneDrive – For secure file and documentation storage
  • PointClickCare – Experience preferred, but training can be provided
  • Any additional communication or documentation tools used by the Nurse Practitioner

Work Schedule

  • Contracted Hours per Week: 20 Hours
  • Scheduled Working Days: Monday through Friday
  • Daily Working Time: TBD PST

Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.

Terms of Engagement

  • Contractors will operate under a Master Services Agreement and a Statement of Work
  • This is not an offer of employment; contractors are not employees of 20four7VA or any client
  • All compensation is processed through 20four7VA according to the terms of the engagement

Role Summary & Requirements

  • REQUIRED SERVICE: Business Support
  • REQUESTED EXPERIENCE TIER LEVEL: Senior Level
  • Contracted Hours per Week: 20 hours/week
  • Daily Working Time: TBD PST
  • Scheduled Working Days: Monday-Friday
  • REPORTING TO/POC: To Be Determined
  • Number of VAs: 1
  • GENDER PREFERENCE: None
  • LANGUAGES SPOKEN/PREFERENCE: English
  • ACCENT PREFERENCE: Neutral
  • REGION PREFERENCES: None

What we offer

  • Competitive rates
  • Weekly payments
  • Various open roles are available
  • Free training and upskilling
  • Constant support and guidance
  • A vibrant community always ready to support you
  • And more!
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