Job Description
7shifts is a scheduling and payroll platform designed to help restaurant teams thrive. With an easy-to-use app and industry-specific solutions, 7shifts saves time, reduces errors, and helps keep costs in check for over 55,000 restaurants. Our mission is to simplify team management and improve performance for restaurants, with a long-term vision of creating a thriving restaurant industry through the power of connected & engaged teams.
As the Product Designer at 7shifts, you will be responsible for creating user-friendly experiences that address our customers’ problems and tackle some of the biggest challenges in the restaurant industry. Reporting into the Sr Director, Product Design and Research, you’ll be working on a cross-functional team with a Product Manager, Data Analyst, Product Marketing Manager, and Software engineers, and own a key area of our product experience. You’ll work across the entire design process and conduct research to build experiences and products that simplify team management and improve performance in restaurants.
What you’ll do:
- Brainstorm, prototype, and test concepts with customers to validate ideas early, so we invest in solutions we know will land
- Design simple, intuitive experiences that reduce friction for restaurant operators and make managing their teams feel effortless
- Build deep expertise in your product area through ongoing customer research, interviews, and observation, using that knowledge to bring forward-thinking concepts that open new value
- Partner with engineers from design through delivery, ensuring quality holds at every stage of implementation
- Actively integrate AI tools as a core part of how you work, whether that’s synthesizing research, generating concept directions, or accelerating prototyping, so you can go deeper and move faster than traditional workflows allow
- Contribute to design team rituals, reviews, and initiatives that raise the bar for craft and help us grow as a team
What you bring:
- Experience in a Product Design role on cross-functional teams in a SaaS environment
- A working AI practice, you actively use AI tools in your design workflow and can speak to how they’ve changed the way you work
- Strong communication skills that let you articulate design decisions clearly and advocate for customer needs in stakeholder discussions
- Proficiency in Figma and collaborative design tools, able to move fluidly from rough concept to high-fidelity
- Fluency across the full design process, from research and problem definition through ideation, prototyping, validation, and iteration
- A portfolio of web and/or mobile work that shows not just what you made, but how you think, your process, your decisions, and the problems you solved
It’d be even cooler if you had:
- Previous experience in the restaurant-tech industry or working in a restaurant setting
This role is an existing vacancy and is part of our current hiring plan
Compensation
The base compensation range for this position is 80,000-115,000 . This range reflects the full growth path for the role, from building core skills to accomplished performance, through to role mastery. We typically target the accomplished level when hiring externally. At this level, individuals bring relevant experience in the role, demonstrate strong job-related skills, operate with confidence and consistency, and are able to deliver impact with limited ramp-up while still having meaningful opportunity to grow.
Compensation at 7shifts is performance and growth-driven. As you develop your skills and expand your impact over time, your compensation grows with you. Your specific placement within this range is based on your job-related skills, knowledge, and experience, as well as our internal equity assessment. We are always happy to discuss our approach throughout the hiring process.
Our commitment to our Shifties:
- Opportunity: Our product is evolving in exciting ways, and we’re focused on delivering even more value to restaurants. This momentum creates real opportunities to learn and grow. Whether you’re honing your craft or exploring new paths, you’ll be supported and empowered to own your growth and impact a product shaping the future of the restaurant industry.
- Challenge: We’re tackling real problems in a fast-moving, complex industry. The work is scrappy and ambiguous, but meaningful. You’ll think critically, act with intention, and shape solutions that make a real difference for restaurant teams.
- Culture: We’re proud to be recognized among the best workplaces in North America. Guided by our mission and values, we move fast to solve meaningful problems and celebrate wins together. Whether through in-office and remote events, team offsites like Sparks, or everyday moments of connection, we create space for shared growth, collaboration, and fun.
- Equity: We’re a Series C, VC-backed SaaS company, and we believe everyone should share in the success they help create. When we build together, we grow together.
- Health and Wellness: We support Shifties in and outside of work, knowing that what people need can change over time. From day one, you’ll have access to benefits like health and dental, lifestyle spending accounts to a parental leave program built with flexibility in mind, to help you bring your best self to work.
- Flexibility: Our team is intentional around how and where we work, whether remotely, in person, or a mix of both. We prioritize candidates who thrive in a hybrid work environment with offices in Saskatoon and Toronto, ensuring in-person collaboration and connection when possible. Plus, we offer a flexible vacation policy to encourage everyone to recharge when needed. Oh, and our ‘90 Day Shift’ program lets Shift work from (almost) anywhere because who wouldn’t want to trade their desk for a beach view once in a while?
- Support: We set Shifties up for success with the tools they need, like the latest Apple tech, a home office setup, and some 7shifts swag to make it official. But support goes beyond day one. We’re serious about professional growth, offering coaching, feedback, development planning, and opportunities to grow from within.
We know you might not check every box, and that’s okay. If you’re excited about this role, inspired to contribute to a meaningful product, and eager to share ideas that drive real change, we’d love to hear from you. We’re building an inclusive team that reflects the diverse industry we serve, and we welcome applicants from all backgrounds.
We thank you for your interest in joining the 7shifts team!
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