Job Description
BE Power Equipment is a leading manufacturer of pressure washers, air compressors, generators and water pumps serving industrial markets in over 30 countries. Headquartered in Abbotsford, BC, our third generation, family owned business is focused on designing quality products and delivering exceptional service.
BE Power Equipment is proud to be recognized for a third year running as one of Canada’s Best Managed Companies. This prestigious recognition is a testament to BE’s strong leadership and our commitment on creating an inclusive workplace to achieve our shared goals.
We are looking for an Accounts Receivable Specialist who will report to the Shared Services Manager but works directly with AR Lead and other finance team members. We are looking for a high-energy individual with a passion for customer service. The focus of the role will be on customer collections and relations for multiple entities with the balance of duties including payment processing and account reconciliations.
Responsibilities:
- Assist AR Lead with collection phone calls, e-mails and follow-ups
- Identify problem accounts and escalate collection action
- Process incoming customer payments through multiple payment methods i.e. cheques, wire transfers, EFT/ACH and credit cards (multi currency, multi company)
- Process credit card payments on a manual terminal, manage credit card customer accounts
- Send daily invoices by mail, e-mail or EDI
- Issue monthly customer statements by mail or e-mail
- Complex account reconciliations and processing of customer claims and deductions
- Liaises with customers and internal staff members to help resolve billing/shipping errors as required
- Assist AR Lead with annual account clean up and credit line reviews
- Participate in process improvement
- Ensure compliance with internal accounting controls and policies
- Assist the Finance department with other related duties and projects as required
What we are looking for:
- Applicants must be legally entitled to work in Canada
- 1+ years of Accounts Receivable experience required
- 1+ years of Customer Collection phone call experience in a professional environment
- 1+ years of processing new customer applications and credit approval using credit report and trade references
- Excellent communication and interpersonal skills
- Ability to learn new software quickly and navigate it successfully
- Intermediate computer skills (Microsoft Office Suite, in particular Excel and Outlook)
- Able to work and keep up in a fast-paced environment
- Strong attention to detail and accuracy
- Strong problem solving and analytical/investigative skills
- Confident, assertive, and able to find resolution
- Professional, ethical, and personable telephone etiquette
- Organized, able to prioritize and multi-task
- Must be able to effectively communicate in English, both verbally and in writing
Why work at BE?
- Competitive salary commensurate with experience
- Group medical and dental benefits including Employee and family assistance program
- Company RRSP matching plan
- Flexible work hours and potential for hybrid work arrangement
- Healthy work life balance
- Employee discount program
- Training and development opportunities
- Modern, well-equipped work environment with excellent staff facilities
- Employee welcome package and other SWAG
- Excellent and collaborative team/work environment
- Team socials and engagement events in and outside of the office
We thank all applicants; however, only those considered qualified will be contacted for an interview.
