Job Description
Chronic Care Staffing is Hiring a Remote RPM Coordinator (CMA/RMA or LPN)!
Location: Remote
Employment Type: Full-Time
Pay Range: $19.50 – $24.00 per hour
Overview
Chronic Care Staffing is seeking a detail-oriented and patient-focused Remote RPM Coordinator to support patients managing chronic and high-risk conditions through Remote Patient Monitoring (RPM) services.
In this role, you will monitor biometric data, provide device education, identify abnormal readings, and coordinate care with providers to improve patient outcomes and reduce hospitalizations. This position is ideal for healthcare professionals who thrive in a structured, remote care environment.
Key Responsibilities
- Conduct onboarding and device education calls for new RPM patients
- Monitor incoming biometric data (blood pressure, glucose, weight, oxygen saturation) daily
- Identify abnormal readings and escalate findings according to established protocols
- Perform monthly engagement calls to assess patient condition and address concerns
- Troubleshoot device connectivity and usage issues
- Communicate effectively with patients and caregivers regarding care goals and progress
- Promote adherence to individualized care plans and encourage self-management
- Accurately document patient interactions in EHR and RPM platforms
- Ensure compliance with CMS RPM billing and documentation guidelines
- Maintain productivity standards for monitoring and outreach
Must-Have Criteria
- Active, unencumbered CMA/RMA certification OR compact LPN/RN license
- Current BLS certification
- Strong knowledge of CCM/RPM protocols and billing requirements
- Proficiency in EHR systems and Google Suite
- Recent experience in a clinical, chronic care, or CCM setting
- Ability to work independently in a HIPAA-compliant home office
- Strong communication, documentation, and problem-solving skills
- Ability to meet call volume and productivity expectations
Nice to Have
- Prior experience in care coordination, chronic care, transitional care, or remote patient monitoring
- Familiarity with community resources and patient/family education
- Background in quality measures, reporting, or CMS compliance
- Demonstrated ability to work collaboratively in a remote team environment
- Additional certifications or coursework in care or case management
Home Office Requirements
HIPAA-compliant workspace with a locking door and distraction-free environment
Reliable high-speed internet connection
CCS-approved computer setup with dual monitors
Paid Time Off (PTO)
Medical & Dental Coverage
Vision Insurance
401(k) Retirement Plan
On-the-Job Training
Growth Opportunities
Incremental PTO Increases
No Weekend Work
