Job Description
Your Impact DISCO Project Managers work side by side with clients to help them use the DISCO product for all of their eDiscovery and investigation needs. They help customers get the most of their DISCO solution from matter kick-off to case closeout.
What You’ll Do
- Client Communication and Support: Serves as the primary point of contact (POC) for managing client data through the eDiscovery lifecycle. Acts as an ambassador for DISCO, representing the company’s values and solutions to clients and at client functions. Builds strong relationships and establishes open communication with clients, ensuring their understanding of DISCO usage, status reporting, and core product functionality.
- Subject Matter Expertise and Leadership: Communicates project milestones and updates to DISCO Project Managers and clients, ensuring smooth and transparent project progress. Designs and implements review workflows, while overseeing the administration of DISCO databases to facilitate efficient data management. Develops advanced knowledge of the DISCO platform and its capabilities to provide clients with expert advice on best practices for early data assessment, document review, production, depositions, and trial. Conducts product training sessions for attorneys, paralegals, and litigation support specialists to enhance their proficiency in utilizing DISCO’s tools and features.
- Service Delivery: Collaborates with cross-functional team members, including other Project Managers, Forensics, Data Operations, Disco Desk, and Client Success, to address challenges, find effective solutions, and ensure the best possible outcomes for clients. Provides valuable feedback and communicates feature requests to the product and engineering teams, contributing to the continuous improvement of DISCO’s offerings.
Who You Are
- 5+ years of eDiscovery project management experience at a law firm, in-house legal department, or service provider
- 5+ years of working knowledge with one or more industry standard eDiscovery platforms, such as DISCO, Relativity, Recommind, or Concordance
- Excellent written and verbal communication skills with a focus on detail, organization, and
- responsiveness
- Successfully able to manage multiple fast-paced projects simultaneously
- Strong problem-solving and analytical-thinking skills to troubleshoot technical challenges and craft creative solutions
- Committed to providing excellent service and support, both internally and externally
- Flexible and adaptable to changing priorities, scope, and technology
- Able to work independently and as part of a team
Even Better If You Have…
- 1+ years experience working at a consulting firm or provided consultative solutions in eDiscovery
- 1+ years experience working for a litigation support group at a law firm/corporation or working
- closely with lit support groups in your previous roles
- 1+ years experience with data collection and processing software
Authorization to Work in the U.S.: Candidates must be legally authorized to work in the United States without sponsorship now or in the future. DISCO is not currently sponsoring visas, including, but not limited to, H-1B, TN, or EAD, and we are not accepting visa transfers.
Perks of DISCO
- Open, inclusive, and fun environment
- Benefits, including medical, dental and vision insurance, as well as 401(k)
- Competitive salary plus RSUs
- Flexible PTO
- Opportunity to be a part of a company that is revolutionizing the legal industry
- Growth opportunities throughout the company
About DISCO
DISCO provides a cloud-native, artificial intelligence-powered legal solution that simplifies ediscovery, legal document review and case management for enterprises, law firms, legal services providers and governments. Our scalable, integrated solution enables legal departments to easily collect, process and review enterprise data that is relevant or potentially relevant to legal matters.
Are you ready to help us fulfill our mission to use technology to strengthen the rule of law? Join us!
We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
