Job description
Empowering every employee.
Our mission is to be the world’s most used AI employee experience platform by changing the way frontline employees work.
At Flip, we have a clear goal: to revolutionize the world for frontline workers and give them a voice. Become a Flip Game Changer and work with an unbeatable team to ensure that all employees, no matter where they work, have access to their company’s internal information. If you’re ready to make an impact and shape the work lives of millions of people, then you’ve come to the right place!
Job Teaser
As Manager Commercial Operations / Deal Desk, you are the strategic partner to Sales, Customer Success, and Finance, reporting directly to our CFO. You operate at the intersection of Commercial, Legal, and Technology and ensure that enterprise deals are closed quickly, cleanly, and at scale - leveraging experience, sound judgement, and the consistent use of AI.
You don’t just review deals - you shape them. With a clear decision-making mandate, you independently resolve approximately 80% of commercial, legal, and data protection-related questions. For the remaining 20%, you coordinate and steer internal and external experts in a targeted manner.
What you can expect
- Commercial & Legal Architecture You are responsible for structuring, reviewing, and approving Order Forms, NDAs, and DPAs. You assess commercial, legal, and data protection risks from a business perspective and make well-founded, confident decisions within defined frameworks - including situations where fast clarity is required.
- AI -Driven Deal Desk You actively drive the development and use of internal AI tools to automate recurring questions. This includes, among others, security questionnaires as well as standard questions related to contracts, data protection, and IT security. Your goal is to build a scalable, centralized knowledge and decision-making system for commercial deals.
- Multidisciplinary Gatekeeper You serve as the first point of contact for Commercial, Legal, Data Privacy (GDPR), and Information Security topics. You independently resolve standard and recurring issues and selectively involve internal experts or external law firms for more complex matters. In doing so, you create clarity and significantly reduce the load on C-level and operational teams.
- Revenue Enablement You work closely with the Revenue Operations team to operationalize pricing strategies and deal structures, ensuring commercial guardrails are upheld without slowing down the sales cycle.
What you bring to the table
- 3-5+ years of relevant professional experience in a B2B SaaS environment, e.g. in Deal Desk, Commercial Legal, Sales Operations, or Commercial Finance
- Experience working with enterprise customers and a solid understanding of closing dynamics, escalations, and quarter-end pressure
- Academic background as a business lawyer (LL.B./LL.M.), a degree in Business Administration with a strong legal focus, or a comparable qualification
- The ability to distinguish between “legally correct” and “commercially sensible” - and to take ownership of decisions
- Executive judgement: you make clear decisions and take responsibility for their consequences
- You remain calm, structured, and focused under pressure - especially in escalations
- AI -native mindset: you use LLMs, automation, and smart workflows as productive scaling levers
- Full professional proficiency in German and English, written and spoken
What we offer you
- Work mode: We’re remote-first, giving you flexibility to work from home. At the same time, we deeply value the power of in-person collaboration. Depending on the role, you’ll join occasional team events, workshops, or meetings in our Berlin or Stuttgart offices - always with plenty of notice. The exact balance will be discussed during your interview.
- Work-Life-Balance: We don’t want you to grow roots to your desk chair. That’s why we cover the costs of your E-Gym-Wellpass membership and offer job bike leasing.
- Celebrating success: Expect highly motivated and committed people in a relaxed working atmosphere.
- Be part of something bigger: You actively shape Flip in your role. Along the way, you are an enabler of the rapid growth process of a young tech company and grow towards your goals, fun is guaranteed.
- Happy to be a Flipster: Stay tuned for regular team events and culture days that bring us together as Flipsters.
- Working abroad: At Flip you can also work abroad in the European Union. Let’s talk about remote work in the interview.
At Flip, everyone is welcome - no matter what gender you identify as or how old you are. Sexual identity, origin, religion, world view and disabilities do not influence your potential job at Flip. The most important thing is that YOU fit in!
