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Product Owner Donor Portal

Job Description

Highlights

  • Location: Spain, Remote (CET)
  • Stock Options
  • Language:Russian-speaking team; English fluency required (C1)

About the Role

As the Product Manager for Post-Donation Experience (Donor Portal & Emails), you will be the strategic owner of the donor journey after checkout. You will turn engagement, retention, and repeat donations into measurable growth levers through structured discovery, experimentation, and ML-driven personalization.

You will connect company OKRs with product strategy and drive outcomes that directly impact GPV and lifetime value.

What You’ll Do

  • Own Domain Strategy:Define and execute the product vision for Donor Portal and post-donation experience, aligned with company and department OKRs.
  • Drive Growth & Experiments:Identify retention and upsell opportunities, run structured experiments, and iterate based on measurable outcomes
  • Build a Metrics System:Define North Star and metric tree (business → product → user behavior) and track adoption, recurring donations, and engagement.
  • Lead Discovery:Conduct user interviews, analyze cohorts and funnel data, and validate product hypotheses before scaling solutions.
  • Implement Personalization (ML):Identify and test ML-driven personalization opportunities across portal and emails to increase retention and LTV.
  • Collaborate Cross-Functionally:Partner with engineering, design, analytics, and GTM to ensure product decisions translate into business impact.

What We’re Looking For

  • 5+ years in Product Management, preferably in B2B SaaS or Enterprise environments
  • Experience owning a product domain with measurable growth responsibility
  • Strong experimentation background (A/B testing, funnel optimization, cohort analysis)
  • Deep analytical skills (Amplitude / Mixpanel / GA / SQL preferred)
  • Proven ability to translate strategy into structured discovery and shipped outcomes
  • Comfort working with AI/ML-enabled products or data-driven systems
  • Strong user ownership — you regularly speak with customers
  • Fluent English (C1)

What Success Looks Like in This Role

  • Clear product vision for post-donation experience
  • Measurable growth in adoption and repeat donations
  • Structured experiment backlog and consistent iteration cadence
  • Strong alignment between product, GTM, and retention strategy
  • AI used meaningfully to scale performance, not as a side initiative

Benefits

Our compensation package includes comprehensive benefits and perks, meaningful equity, and a competitive salary:

  • 31 days off
  • Company subsidized medical insurance
  • 100% paid telemedicine plan
  • Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
  • English learning courses (50% reimbursement, up to $1,000 annually).
  • Relevant professional education (100% reimbursement, up to $1,500 annually).
  • Gym or swimming pool (50% reimbursement, up to $500 annually).
  • Co-working (up to $250 monthly).
  • Remote work.
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