Indigo

We are a Canadian retail company, founded in 1996. We operate over 170 stores across Canada under brands like Indigo, Indigospirit, Chapters, and Coles.

We offer books, toys, gifts, stationery, eReading devices, home decor, baby items, electronics, wellness products, beauty products, and fashion apparel. Our operations are supported by our network of retail stores, distribution centers, and a home office. We focus on retail, providing a wide selection of goods to customers across the country.

Our mission is to tell stories and create experiences for our customers. We look for individuals who can contribute to this.

Our core values, referred to as ‘guiding principles,’ help us foster a high-performance culture, though they are not explicitly detailed here. We are committed to diversity, inclusion, and accessibility. Our recruitment processes reflect this, sometimes using AI-assisted screening to support these goals.

We employ 5,000 to 10,000 people across our operations. We aim for a dynamic, enriching, and high-performance culture, and actively seek bright, energetic, and customer-focused people to join our team.

Our work environment supports key HR processes like staffing, onboarding, performance management, training, succession planning, and total rewards. Our HR teams collaborate to design and implement solutions for different client groups, using data to improve our culture, reduce risks, and make the organization more effective.

Management focuses on building trust with leaders, guiding workforce planning, and managing change in our multi-site retail environment, which includes both unionized and non-unionized stores. We focus on employee engagement, and our culture emphasizes building trusted advisory relationships with business leaders. This helps us translate strategic needs into talent insights and guide organizational design and change.