Job Description
ISTA Personnel Solutions is a dynamic and fast-growing BPO company. We are not a recruitment agency. We operate as a dedicated extension of our clients’ teams, providing high-quality operational support to U.S.-based businesses.
We are currently seeking a experienced Recruiter to join our team and support a leading U.S.-based ABA therapy services provider. The successful candidate will be responsible for identifying, screening, interviewing, and supporting the recruitment of qualified healthcare professionals, with a strong focus on ABA Therapists, Registered Behavior Technicians (RBTs), Behavior Technicians (BTs), Board Certified Behavior Analysts (BCBAs), and other ABA professionals.
PLEASE NOTE:
- Working Hours: Monday – Friday | 3:00 PM – 12:00 AM South African time – subject to daylight savings.
- Public Holidays: This role requires working on both South African and U.S. public holidays (compensation for SA public holidays in accordance with the BCEA).
- Internet Requirements: A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and wired Ethernet capability is mandatory. Applicants without a fixed fibre line cannot be considered.
- Power Backup: Reliable backup required to manage load shedding or outages. Applicants without a power backup cannot be considered.
- Work Environment: Fully remote.
Job Responsibilities:
- Manage the recruitment process from candidate sourcing through to successful placement and onboarding of ABA professionals.
- Identify and attract suitable candidates through Indeed, job boards, recruitment platforms and proactive sourcing methods.
- Review CVs and applications to determine whether candidates meet the relevant ABA, healthcare and RBT-related requirements.
- Conduct initial telephone screenings and interviews to assess candidates’ experience, qualifications and suitability for ABA-related positions.
- Evaluate candidates’ exposure to Autism Spectrum Disorder (ASD), ABA therapy and behavioral healthcare environments.
- Arrange and coordinate interviews between shortlisted candidates and clinical leadership, ensuring a smooth and professional candidate experience.
- Maintain regular communication with candidates throughout the recruitment process, including follow-ups, interview preparation, updates and next steps.
- Keep candidate information, recruitment stages and communication records accurately updated within the relevant ATS and recruitment systems.
- Monitor recruitment activity, candidate pipelines and hiring progress to ensure staffing requirements and recruitment deadlines are consistently met.
- Use recruitment productivity tools such as TextExpander to improve the efficiency and consistency of candidate communication.
- Assist with the onboarding and integration of successful hires, working closely with operations and clinical teams to ensure all requirements are completed.
- Collaborate with relevant teams and systems, including CentralReach, to support the onboarding and readiness of newly hired ABA professionals.
- Develop and maintain a strong talent pipeline of qualified ABA professionals to support current and future staffing needs.
- Ensure candidate records are accurate and provide timely recruitment updates to internal stakeholders.
- Deliver a professional, warm and positive candidate experience while representing the client throughout the recruitment process.
Required Soft Skills:
- Fluent and professional English communication.
- Patient, friendly and professional phone demeanour.
- Energetic and personable – you’ll be a key point of contact for candidates.
- Strong attention to detail and organizational skills.
- Ability to manage multiple candidates and recruitment processes simultaneously.
- Strong follow-up skills and the ability to work independently in a fast-paced environment.
Technical Skills:
- Strong computer literacy and confidence working with online recruitment platforms.
- Experience using recruitment platforms/job boards such as Indeed.
- Experience with Applicant Tracking Systems (ATS) is advantageous.
- Familiarity with ClickUp, Calendly, Apploi, TextExpander or similar platforms is advantageous.
- Confident navigating MS Office and Outlook.
Preferred Experience (Not Required):
- Previous recruitment experience is required, preferably within a high-volume or healthcare recruitment environment.
- Experience recruiting RBTs, Behavior Technicians, ABA Therapists or other behavioral/healthcare professionals is highly advantageous.
- Understanding of ABA therapy, Autism Spectrum Disorder (ASD) and RBT certification requirements is highly advantageous.
- Experience managing candidates through the full recruitment lifecycle, from sourcing and screening through to onboarding.
- Experience working with US-based clients or candidates is advantageous.
If you are not contacted within 14 working days, please consider your application unsuccessful.
