Job description
At MCG, we lead the healthcare community to deliver patient-focused care. We have a mission-driven team of talented physicians and technical experts developing our evidence-based content and innovating our products to accelerate improvements in healthcare. If you are driven to enhance the US healthcare system, MCG is eager to have you join our team. We cultivate a work environment that nurtures personal and professional growth, and this is a thrilling time to become a part of our organization. With dynamic roles that offer meaningful impact, you’ll be able to fully realize your potential. Plus, you’ll enjoy world-class benefits and the security, stability, and resources of our parent company, Hearst, with over 100 years of experience.
As a Senior Site Reliability Engineer, you will be responsible for leading the design, optimization and support of enterprise infrastructure and application deployment pipelines. This role ensures systems meet high standards of reliability, security, and scalability through automation, observability, and incident response leadership. The Senior SRE mentors junior engineers, drives architectural improvements, and collaborates across departments to evolve infrastructure maturity and operational excellence.
You will:
- Architect and maintain reliable, secure, and scalable infrastructure across hybrid environments
- Lead the development of CI/CD automation, testing, and deployment systems
- Manage observability stack (e.g., logging, metrics, distributed tracing) for system health and diagnostics
- Lead incident response processes, postmortems, and continuous improvement efforts
- Partner with Security, DevOps, and Application Engineering to enforce compliance and best practices
- Guide infrastructure upgrades, system migrations, and capacity planning
- Drive infrastructure documentation, knowledge sharing, and mentoring initiatives
- Support disaster recovery planning and testing activities
- Participate in on-call rotations and provide escalation support for complex issues
What We’re Looking For:
- 5+ years of experience in infrastructure engineering, SRE, or DevOps roles
- Expert-level scripting and automation experience (Python, Bash, PowerShell)
- Strong experience with cloud platforms, containers, and infrastructure-as-code
- Knowledge of systems security and governance frameworks (e.g., HIPAA, SOC 2)
- Experience managing distributed systems and high-availability environments
- Strong communication skills and experience mentoring technical teams
- Bachelor’s degree in IT, Computer Science, or related field strongly preferred
- Certifications in cloud platforms or infrastructure technologies highly desirable
- Proven ability to design and implement scalable, highly available systems in production environments
- Experience leading incident response efforts, including root cause analysis and implementation of preventative measures
- Demonstrated ownership of system health, including proactive identification of performance bottlenecks and reliability risks
- Strong cross-functional communication skills; able to influence and collaborate with software engineering, security, compliance, and product teams
- Comfort navigating ambiguity and driving clarity in complex infrastructure or architectural decisions
- Track record of mentoring and guiding junior engineers and contributing to team technical growth
- Familiarity with cost optimization strategies in cloud-native environments
- Experience working in or supporting regulated environments (e.g., healthcare, finance) with attention to security and compliance
- Strong documentation and knowledge-sharing mindset; creates and maintains infrastructure standards and operational runbooks
Pay Range:$120,825 - $169,155
Other compensation:Bonus Eligible
Perks & Benefits:
💻 Hybrid work
🩺 Medical, dental, vision, life, and disability insurance
📈 401K retirement plan; flexible spending and health savings account
🏝️ 15 days of paid time off + additional front-loaded personal days
🏖️ 14 company-recognized holidays + paid volunteer days
👶 up to 8 weeks of paid parental leave + 10 weeks of paid bonding leave
🌈 LGBTQ+ Health Services
🐶 Pet insurance
📣 Check out more of our benefits here: https://www.mcg.com/about/careers/benefits/
We embrace diversity and equal opportunity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Only with diverse thoughts and ideas will we be able to create the change we want in healthcare. The more inclusive we are, the better our work will be for it.
MCG Health is a Seattle, Washington-based company and is considering hybrid candidates with some light travel.
All roles at MCG are expected to engage in occasional travel to participate in team or company-sponsored events for the purposes of connection and collaboration.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
MCG is a leading healthcare organization dedicated to patient-focused care. We value our employees’ unique differences and are an Equal Employment Opportunity (EEO) employer. Our diverse workforce helps us achieve our goal of providing the right care to everyone. We welcome all qualified applicants without regard to race, religion, nationality, gender, sexual orientation, gender identity, age, marital status, veteran status, disability, pregnancy, parental status, genetic information, or political affiliation. We are committed to improving equity in healthcare and believe that a diverse workplace fosters curiosity, innovation, and business success. We are happy to provideaccommodationsfor individuals. Please let us know if you require any support.
