Job description
We are united in our mission to make a positive impact on healthcare. Join Us!
- South Florida Business Journal, Best Places to Work 2024
- Inc. 5000 Fastest-Growing Private Companies in America 2024
- 2024 Black Book Awards, ranked #1 EHR in 11 Specialties
- 2024 Spring Digital Health Awards, “Web-based Digital Health” category for EMA Health Records (Gold)
- 2024 Stevie American Business Award (Silver), New Product and Service: Health Technology Solution (Klara)
Who we are:
We Are Modernizing Medicine (WAMM)! We’re a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. Our vision is a world where the software we build increases medical practice success and improves patient outcomes. Founded in 2010 by Daniel Cane and Dr. Michael Sherling, we have grown to over 3400 combined direct and contingent team members serving eleven specialties, and we are just getting started! ModMed’s global headquarters is based in Boca Raton, FL, with a growing office in Hyderabad, India, and a robust remote workforce across the US, Chile, and Germany.
The Revenue Operations Analyst, Sales is the analytical backbone for the entire Sales organization, focusing on optimizing sales performance across New Logo acquisition, expansion (Upsell/Cross-sell), and retention activities. This role drives sales efficiency by analyzing pipeline health, modeling sales productivity, managing territory data, and providing critical analytical support for sales forecasting and planning.
Your Role:
- Sales Performance & Pipeline Analysis: Analyze the sales pipeline velocity, conversion rates, and stages to identify bottlenecks and optimize the health of the funnel.
- Sales Productivity & Capacity: Analyze RSM/AE productivity, territory performance, time-to-close, and support the creation of sales capacity and resource models for planning.
- Forecasting & Planning Support: Provide analytical support for weekly/monthly sales forecasting and annual planning cycles by building and maintaining forecast models
- Expansion & Retention Analysis: Analyze specific metrics for the installed base (Upsell/Cross-sell rates, NRR, churn signals) to support account management and Customer Success teams.
- CRM Data Integrity & Reporting: Act as the data steward for key sales fields within the CRM (Salesforce), ensuring data is clean, consistent, and structured to enable accurate reporting.
- Stakeholder Reporting & Dashboards: Build and maintain dashboards that provide real-time visibility into sales performance against goals for leadership and frontline managers.
- Data Storytelling & Communication: Proven ability to collect, synthesize, and translate complex data and quantitative analysis into clear, actionable insights and compelling presentations tailored effectively to executive, functional, and operational audiences.
Skills & Requirements:
- Bachelor’s degree in Business, Finance, Data Science, or a related quantitative field. preferred
- 5+ years of experience in Sales Analytics, Sales Operations, or Revenue Operations, with experience covering the full sales cycle
- Strong functional knowledge of the entire B2B Sales process
- Advanced experience in reporting and modeling sales data within Salesforce (or equivalent CRM).
- Strong proficiency with data visualization/BI tools (e.g., Tableau, Domo, Looker).
- Prior experience building predictive models for churn risk or upsell propensity is highly preferred.
- Advanced SQL proficiency for complex data modeling is highly preferred.
- Strong planning and organizational skills
- Flexible and adaptable with an ability to receive and learn from feedback
- Collaborative and team-oriented
#LI-SM1 #LI-REMOTE
ModMed Benefits Highlight: At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits:
India
- Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk,
- Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees,
- Allowances: Annual wellness allowance to support your well-being and productivity,
- Earned, casual, and sick leaves to maintain a healthy work-life balance,
- Bereavement leave for difficult times and extended medical leave options,
- Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave,
- Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind.
United States
- Comprehensive medical, dental, and vision benefits
- 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.
- Generous Paid Time Off and Paid Parental Leave programs,
- Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs,
- Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed,
- Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning,
- Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles,
- Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.
PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address ([email protected]). Please check senders’ email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website.
