Job description
We’re the Moonpig Group – home to Moonpig, Greetz, Red Letter Days and Buyagift – and we’re on a mission to make people feel loved, celebrated and remembered. Whether it’s a card that gets them laughing out loud or a gift that makes their day, we help people stay close, no matter the miles.
We’re proud to be leading the online gifting revolution, with brilliant products, clever tech and a whole lot of heart. Our platform makes it easy to create moments that matter – packed with personal touches and delivered with care.
We’re not just about selling cards or gifts – we’re here to spread joy, spark smiles and make every celebration feel extra special. And with values that guide how we work and support one another, we’ve built a place where people (and ideas) can truly thrive.
If you’re looking to make an impact, bring your spark and be part of something meaningful – we’d love to have you on the team. 🌙🐷
As a Senior Product Designer at Moonpig, you’ll play a critical role in shaping high-quality, emotionally resonant digital experiences across our responsive web platform and native mobile apps. You’ll help raise the bar for design craft and user experience across our digital ecosystem, ensuring customer journeys are intuitive, efficient, delightful, and aligned to both user needs and business goals.
Working closely with product managers, engineers, researchers and data partners, you’ll operate with a high degree of autonomy across strategy and execution. You’ll influence how our brand shows up across digital touchpoints, contribute to the evolution of our design system, and help millions of customers express care and emotion through beautifully designed products.
Key Responsibilities:
- Own and deliver end-to-end customer journeys across responsive web and native app experiences
- Raise the quality of user experience and design craft through strong interaction design and visual execution
- Explore and develop ideas through conceptualisation, prototyping and iterative testing, from early vision to final delivery
- Design with an AI-informed mindset, using AI tools to accelerate exploration, generate options and support design workflows
- Collaborate closely with product managers, engineers, researchers, analysts and other designers to bring ideas to life
- Contribute to and evolve the Moonpig design system to ensure consistency, scalability and quality
- Champion design quality across teams through critique, facilitation and thought leadership
- Balance strategic thinking with pixel-level craft in a fast-paced and ambiguous environment
About You:
- Ideally have 6+ years’ experience in end-to-end product design
- You bring deep expertise in responsive web and native app design
- You demonstrate outstanding craft in UI and interaction design
- You have strong skills in information architecture, user flows, interactions and visual systems
- Ideally you’re AI-literate, or have a AI curious mindset, with experience using AI tools for conceptualisation, production or optimisation
- You make confident design decisions informed by qualitative and quantitative data
- You’re comfortable partnering with researchers or conducting light research independently
- You communicate clearly and can influence senior stakeholders with strong design rationale
- You’ve worked collaboratively in cross-functional product teams
- You’re highly proficient in Figma and experienced working within a mature design system
Interview Process:
- Stage 1: 15-30 minute recruiter call
- Stage 2: 30-minute call with the Principal Designer - to understand motivations, skills, and role fit.
- Stage 3: 60-minute case study interview - you’ll present a project you’re proud of (20-minute presentation + Q&A).
- Stage 4: 60-minute whiteboard activity
- Stage 5: 60-minute workshop with the Design Team - a collaborative culture-fit session where you’ll run a 30-minute workshop on a specific topic.
What’s in it for you?
We believe in empowering our team to do their best work. Enjoy:
💰 Competitive Pay & Bonuses: Plus, generous pension plans & staff discounts.
💆🏽 Wellbeing First: Private healthcare (UK), mental health support & dog-friendly offices (London & NL).
🏖️ Flexible Working & Time Off: Generous holidays, hybrid working (1-3 days in office, depending on role/team) & up to 20 days of international working.
📈 Career Growth: Learning allowances, coaching & development programs.
Want to know more?
Explore our full benefits package: here
Check out our podcast, tech blog and product blog to hear more about how we work and what we’re building!
Our Ways of Working:
We trust you to do what’s right, providing flexibility to balance work and life. We believe in giving you permission to innovate and focus on delivering meaningful results. We understand that effective ways of working are unique to each individual, role, and team, and we’re committed to supporting and discussing your specific needs throughout the interview process and beyond.
Moonpig Group’s Commitment to Equality, Diversity, and Inclusivity:
At Moonpig Group, we’re all about creating a workplace where everyone feels they truly belong. We celebrate what makes each of us unique, whether that’s our background, how we work best, or what matters most to us.
From working parents who need flexible hours to neurodiverse colleagues with specific working styles, we’re here to support our people in ways that work for them. Because when you feel valued and included, you can thrive, and so can we.
We’re proud to have a number of employee-led groups driving this forward, including our LGBTQ+, Gender Balance, Neurodiversity and EMBRACE (Educating Myself for Better Racial Awareness and Cultural Enrichment) communities, plus our Group-wide EDI committee. These teams help make sure every voice is heard and every idea has a place.
We know that diversity fuels creativity, innovation and connection, and that’s why we’ll keep pushing for progress. Together, we’re building a culture where everyone feels safe, supported, and free to be their brilliant, authentic selves.
If you have a preferred name, please use it to apply and share your pronouns if you are comfortable to do so😊 - If you have any reasonable adjustment requests throughout the interview process please let us know on your application or speak to the Recruiter.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
