Job Description

About Solace

Healthcare in the U.S. is fundamentally broken. The system is so complex that 88% of U.S. adults do not have the health literacy necessary to navigate it without help. Solace cuts through the red tape of healthcare by pairing patients with expert advocates and giving them the tools to make better decisions—and get better outcomes.

We’re a Series C startup, founded in 2022 and backed by Inspired Capital, Craft Ventures, Torch Capital, Menlo Ventures, Signalfire, and IVP. Our U.S. based team is lean, mission-driven, and growing quickly.

Solace isn’t a place to coast. We’re here to redefine healthcare—and that demands urgency, precision, and heart. If you’re looking to stretch yourself, sharpen your edge, and do the best work of your life alongside a team that cares deeply, you’re in the right place. We’re intense, and we like it that way.

Read more in our Bloomberg funding announcement here .

About the Role

At Solace, we’re on a mission to make healthcare more human and the way we tell that story matters. We’re looking for an Influencer Coordinator to join our growing Social & Influencer team. This role is the operational engine behind our influencer program. You’ll own the day-to-day coordination that keeps campaigns moving—from first outreach to final deliverable—so our Social & Influencer Lead can focus on high-level strategy and high-touch talent relationships. You’re not just tracking tasks; you’re building the systems and processes that let great content happen at scale. You are hyper-organized, love a clean Notion database, and get genuine satisfaction from turning chaos into a well-oiled workflow. You move fast, communicate clearly, and never let a deadline slip through the cracks.

W hat You’ll Do

  • Own influencer outreach and inbox management — handle all back-and-forth communication for mid-tier and micro creators from first contact through campaign wrap

  • Build and maintain detailed briefing documents that translate campaign strategy into clear, actionable direction for creators

  • Manage campaign timelines end-to-end — scheduling, follow-ups, content submissions, approvals, and go-live tracking

  • Track contracts, deliverables, and payments, ensuring nothing falls through the cracks across multiple simultaneous campaigns

  • Maintain and continuously improve our influencer roster in Notion — organizing creator profiles, performance notes, contact history, and tier categorization

  • Help source influencers that match the Solace brand and fit our audience

  • Support mid-tier creator relationships with consistent, professional communication that reflects the Solace brand

  • Coordinate across internal teams (creative, partnerships, analytics) to keep campaign timelines aligned

  • Surface blockers, flag delays, and proactively communicate status to the team lead

Who You Are

  • 2–4 years of experience in influencer marketing, talent coordination, or a related marketing operations role

  • You live in Notion — building trackers, databases, and project hubs is second nature to you

  • Exceptional organizational skills with the ability to manage multiple campaigns and deadlines simultaneously without dropping a ball

  • Clear, professional written communicator — you know how to represent a brand in every email and DM

  • Familiarity with influencer platforms, creator ecosystems, and social media landscape across Instagram, TikTok, and YouTube

  • Experience with contracts, deliverable tracking, and the operational side of influencer campaigns

  • Comfortable working in a fast-paced startup environment where things move quickly and priorities can shift

  • Bonus: experience in healthcare, wellness, or health tech; familiarity with influencer CRM tools

What You Bring to the Table

  • Relentlessly organized — your systems and trackers are something other people want to copy

  • A strong communicator who knows how to keep relationships warm without dropping focus

  • Proactive and self-directed — you’re always three steps ahead

  • Detail-oriented without losing sight of the bigger picture

  • Energized by mission-driven work and the chance to help build something meaningful

Who We Are

We’re a team of ambitious, mission-driven individuals working to make healthcare more human. At Solace, you’ll have the opportunity to contribute meaningfully to one of the fastest-growing healthcare startups in the U.S. — where your work has a direct, visible impact on people’s lives.

This is a fully remote position. Applicants must be based in the United States.

Applicants must be based in the United States.

Up for the Challenge?

We look forward to meeting you.

Fraudulent Recruitment Advisory: Solace Health will NEVER request bank details or offer employment without an interview. All legitimate communications come from official solace.health emails only or ashbyhq.com. Report suspicious activity to [email protected] or [email protected].

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