Swedish Customer Support Consultant

🇬🇷 Greece - Remote
💬 Customer Service🔵 Mid-level

Job description

Are you fluent in Swedish and excited about the world of telecommunications? Join a leading international BPO and help customers navigate mobile networks, devices, and services - all while working remotely from Greece.

As a Swedish Customer Support Consultant, you will handle customer inquiries related to mobile networks, services, and devices via phone and chat, troubleshoot technical issues with clear step-by-step guidance, and assist with billing, plan upgrades, and account management. Additionally, you will support the business by performing light upselling and cross-selling of relevant products and services to enhance the customer experience and drive value.

The role of a Swedish Customer Support Representative requires:

  • Native-level Swedish

  • Advanced English

  • Excellent communication and problem-solving skills

  • Tech-savvy and adaptable

  • EU passport holder

  • Willingness to relocate to Greece (remote work after initial setup)

  • Competitive monthly salary

  • 14 salaries per year

  • Work fully remote all over Greece

  • Relocation support for abroad candidates (flight, administrative assistance, 4 weeks of free

  • accommodation)

  • Private medical insurance

  • Monthly bonuses and meal vouchers

  • Indefinite duration contract

  • Opportunities for professional growth in a multicultural, telecom-focused environment

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  • 11-50 employees
  • Founded in 2019
  • 30 remote jobs

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