Job Description
SuccessKPI is a global company with a deep focus on achieving success through a belief that we are stronger together. We are proud of the culture we have created and weave our values into everything we do. Our employees are always encouraged to be innovators and builders at heart that help shape the future of our organization. We believe that offering competitive benefits and perks is nice but helping our employees thrive in today’s ever-changing world is even better! We put YOU first, offering employees an opportunity to make their mark here while creating and nurturing a strong work-life balance. We offer a flexible work environment as a fully remote team. If this sounds like a place you’d be proud to work at, what are you waiting for, apply today!
DevOps Intern
We are seeking a motivated and detail-oriented DevOps Intern to join our Engineering team. This role is an excellent opportunity for students or recent graduates who want to gain hands-on experience in modern DevOps practices, cloud platforms, CI/CD pipelines, automation, and monitoring. You will work closely with our DevOps and Engineering teams to help build scalable, reliable, and secure infrastructure.
Job Location: Remote Work; Government Client Support Roles must reside in the US within specific states
Why work for SuccessKPI:
- Opportunity to work for an organization that prides itself on offering a diverse and dynamic culture where employees are proud to work
- Opportunity to work for a fast-growth global company in the rapidly growing analytics space
- Opportunity for career development and growth opportunities as we grow and scale
- Opportunity to build industry relationships and work alongside seasoned industry experts
Key Responsibilities
- Assist in maintaining and enhancing CI/CD pipelines (GitHub Actions, Jenkins, GitLab CI, or similar).
- Support the automation of infrastructure provisioning using tools like Terraform, Ansible, or CloudFormation.
- Monitor and troubleshoot applications, services, and system performance.
- Work with AWS cloud platform to deploy and manage resources.
- Learn and contribute to containerization and orchestration (Docker, Kubernetes).
- Collaborate with developers to ensure smooth deployment and release processes.
- Document processes, tools, and runbooks for knowledge sharing.
Requirements
- Currently pursuing or recently completed a bachelor’s degree in Computer Science, IT, Engineering, or related field.
- Basic knowledge of Linux/Unix systems and shell scripting.
- Familiarity with at least one programming language (Python, Java, Go, etc.).
- Understanding of version control systems (Gitlab, Bitbucket).
- Interest in cloud technologies and infrastructure-as-code.
- Good problem-solving skills and eagerness to learn new technologies.
- Strong collaboration and communication skills.
- Planning to graduate between December 2026 and June 2027 to be eligible
Preferred Skills (Nice to Have)
- Exposure to AWS
- AWS Certification on DevOps Associate
- Knowledge of CloudFormation, Terraform, Docker or Kubernetes.
- Experience with monitoring/logging tools (Dynatrace, Grafana, CloudWatch, etc.).
- Familiarity with Agile/Scrum development practices.
What We Offer
- Hands-on learning experience in real-world DevOps environments.
- Mentorship from experienced engineers and opportunities to contribute to production projects.
- Flexible work environment with opportunities for growth and full-time conversion.
- A collaborative culture focused on innovation and continuous improvement.
About SuccessKPI Inc.:
SuccessKPI is a rapidly growing and thriving business providing an AI Rich, pure SaaS analytics and automation platform for contact centers. SuccessKPI combines a rich data lake and business intelligence layer with quality management, speech and text analytics and the real time action power of playbooks to act on customer conversations. Customers can start in minutes to remove the obstacles that contact center agents, managers, and executives face in providing a great customer experience.
For more information on SuccessKPI, please visit us at successkpi.com
SuccessKPI is an Equal Opportunity Employer – M/ W / D/ V / GI / S O / A
