Job Description
About the Team
At Trendyol Tech, our mission is to create a positive impact in our ecosystem by enabling commerce through technology.
We solve complex problems with data, creativity, and agility — always driven by real outcomes. With a culture built on learning, collaboration, and ownership, we grow together while building what’s next.
About the Role
In this role, you will be responsible for the architectural design, operational continuity, and evolution of the organization’s Identity and Collaboration platforms, including Active Directory, Windows DNS, Exchange Server (On-Prem & Online), Azure / Entra ID, and Google Workspace.
As a Senior Engineer, you will own hybrid identity architectures end-to-end, managing AD–Azure AD integrations, mail flow dependencies, and authentication flows at a system level. You will ensure high availability and security across Exchange environments (On-Prem, Hybrid, and Online) while deeply managing the impact of Windows DNS and core directory services on critical platforms.
The role requires technical leadership during critical incidents, advanced troubleshooting, root cause analysis (RCA), and delivery of long-term corrective solutions. Within an ITIL framework, you are expected to demonstrate strong ownership in incident, problem, and change management, and to design planned, reversible changes for high-risk systems.
You will improve identity and email operations through automation and as-code approaches, standardizing access control, policy enforcement, and lifecycle management. From a security standpoint, you will address least privilege, privileged access, auditing, and compliance at an architectural level.
You will also collaborate proactively with multiple teams (Security, Network, Platform, Application teams, etc.), ensuring technical alignment through a solution-oriented and positive approach. By anticipating risks in ambiguous or complex environments, you will manage cross-team dependencies and contribute to solutions that deliver measurable business value.
Acting as a role model in technical documentation, architectural decision records (ADR/RFC), quality, and secure engineering practices, you will support team-wide technical growth and help build sustainable operational maturity.
Responsibilities
- Own the design, operation, and continuity of Active Directory, Azure AD (Entra ID), Windows DNS, Exchange (On-Prem & Online), and Google Workspace infrastructures.
- Design scalable, secure, and highly available architectures for email services and provide technical leadership across the end-to-end engineering lifecycle.
- Take ownership of critical incidents within incident, problem, and change management (ITIL) processes; perform root cause analysis (RCA) and deliver permanent fixes.
- Continuously improve identity and email operations through automation, self-service, and standardization approaches.
- Proactively manage risks by considering security, access control, audit, and compliance requirements.
- Design systems in ambiguous or complex scopes; guide technical decisions through risk, dependency, and effort assessments.
- Act as a role model in technical documentation, architectural decisions, and RFC/ADR processes, raising quality and engineering standards.
- Support mentorship and technical growth within the team; promote performance, reliability, and sustainability best practices.
- Balance technical priorities with business needs and customer experience, delivering solutions with measurable business value.
- Ensure clear, structured communication across teams and stakeholders to maintain technical alignment and enable shared decision-making.
Expected Qualifications
- Active Directory (On-Prem)
Enterprise-scale AD architecture, multi-domain/forest designs, GPOs, delegation, and replication management.
- Windows DNS
AD-integrated DNS, forward/reverse zones, conditional forwarders, and advanced troubleshooting of DNS-related identity issues.
- Exchange Server (On-Prem & Hybrid)
Exchange 2016⁄2019 architecture, DAG, mail flow, certificate management, and Hybrid Exchange scenarios.
- Exchange Online & Microsoft 365
Exchange Online tenant administration, mail flow rules, anti-spam/anti-phishing, DKIM/SPF/DMARC, and compliance policies.
- Azure & Azure AD (Microsoft Entra ID)
Hybrid identity, Azure AD Connect, Conditional Access, MFA, RBAC, and identity auditing processes.
- Google Workspace
Tenant, user, group, and access management; Gmail routing, security policies, and AD/Azure AD integrations.
- Automation & Scripting
PowerShell and script-based automation; provisioning/de-provisioning and self-service implementations.
- ITIL / Service Management
Strong technical ownership across incident, problem, and change management processes.
- Monitoring & Troubleshooting
Advanced monitoring, root cause analysis, and performance optimization for identity and email services.
What We Offer
- Hybrid working model with flexibility: a schedule that helps you find the right balance between flexibility and team bonding, including work-from-abroad opportunities and a summer working model.
- Customisable FlexBenefits budget: Adjust your daily meal allowance, choose your health insurance package (and extend it to your spouse or children), and pick from additional benefits like fuel support or Trendyol shopping credits.
- Well-being support: Access to location-based in-house doctors, as well as psychologist and dietitian support, and HPV vaccination provision.
- Personalised training allowance and learning opportunities: Use your annual budget for any training or conference of your choice, explore our Learning Management System (LMS) anytime, and join in-person learning sessions offered throughout the year.
- Responsibility from day one: Take full ownership from the start in a culture where every voice is heard and valued.
- A diverse, international team: Collaborate with global peers across our offices in Berlin, Amsterdam, Dubai, and beyond, in a startup-spirited and collaborative environment.
- Opportunities to grow with the best: Tackle meaningful challenges, develop through hands-on experience, and grow with the support of expert guidance and global mentoring.
- Meaningful connections beyond tasks: Be part of team rituals, events, and social activities that help us stay connected and inspired.
Take the Next Step
If this role excites you, apply today, we look forward to taking the next step with you.
Want to get to know the team better first? Explore our Career Website, LinkedIn, or YouTube to learn more about #LifeatTrendyol and how we work.
