Job Description

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

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Hiring and how we work

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.

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See yourself at Twilio

Join the team as Twilio’s next Financial Manager, EMEA GTM Finance.

About the job

We are seeking a high-impact, strategic Financial Manager to join our GTM Finance team as the primary engine for EMEA Sales. You will act as a vital business partner, translating data into strategy while leading the charge on global commissions forecasting to ensure our investments drive maximum growth.

Responsibilities

In this role, you’ll:

  • Serve as the strategic FP&A architect for the EMEA Sales leadership team.
  • Own the global forecasting, budgeting, and month-end accruals for global sales commissions.
  • Design advanced models to optimize sales productivity and GTM efficiency benchmarks.
  • Drive resource allocation through data-backed insights and proactive decision support.
  • Forge cross-functional alliances to identify margin drivers and scale cost-efficiency.
  • Execute agile scenario planning and ad-hoc analyses for senior leadership.
  • Synthesize complex financial metrics into clear, executive-level narratives.

Qualifications

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

  • 8+ years of FP&A experience in a progressive financial role
  • Strong financial modeling skills, with experience in forecasting, budgeting, and reporting
  • Excellent business acumen and ability to influence stakeholders with data-driven insights
  • Comfortable working with ambiguity and problem-solving across multiple teams
  • Ability to work independently and think strategically
  • Excellent verbal and written communication skills
  • Highly proficient with Google Sheets or Excel

Desired:

  • Bachelor’s degree in Finance, Business, Economics or related field, or equivalent experience
  • Experience with Anaplan, Tableau, Looker, and Oracle a plus

Location

This role will be remote, working with a global team, primarily with stakeholders in Europe and the United States.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That’s why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you’re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn’t what you’re looking for, please consider other open positions.

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Stay alert to recruitment fraud

We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.

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Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

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