Job Description
Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.
And we’re looking for a Healthcare Virtual Assistant to start immediately!
Tasks:
- - Employee Navigator Administration (PRIMARY) - Setup, configure, maintain client groups, plans, rates, EDI feeds
- - Client Servicing - New hires, terminations, QLEs, coverage questions
- - Data Collection & Submissions - Census gathering, carrier/PEO submissions, follow-up
- - Open Enrollment - Coordinate renewals, enrollment windows, reconciliation
- - Producer Support - Proposal prep, quote organization, CRM maintenance
Must-Have Requirements
Employee Navigator expertise (hands-on setup/config experience) | https://www.employeenavigator.com/
2+ years benefits admin or insurance CSR experience
HIPAA compliant
9 AM - 1 PM CST availability
Group health insurance & PEO knowledge
Excel proficiency
Strong follow-up skills - relentless about closing gaps
Nice-to-Have
- Life & Health insurance license
- Multi-carrier coordination experience
- Open enrollment management across multiple clients
Software/Tools
- Employee Navigator
- CRM (benefits/insurance platform)
- Microsoft Excel
- Carrier portals & PEO platforms
Success Metrics
- Submissions complete and on-time with minimal back-and-forth
- Nothing falls through the cracks
- Clients feel well-serviced
- Producers can rely on pipeline movement
Technical Requirements:
- USB Headset with Noise Cancellation feature
- Working Webcam
- Main and backup computer: at least 1.8 GHz processor with at least 4GB RAM
- Main Internet Service Speed: at least 25 Mbps wired connection
- Backup Internet Service Speed: at least 10 Mbps
Client Industry: Health Insurance Benefits Agency Salary: PHP 26,000/month (part-time rate)
NOTE: Salary is based on the client’s budget and is fixed monthly.
Schedule: 9 AM - 1 PM Central Standard Time
Location: 100% Remote/WFH Setup
Potential Target Start Date: ASAP
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
