Job description
About the Role
We’re seeking a Learning & Development Manager to strengthen our training ecosystem by overseeing live bootcamps, workshops, and learning interventions that complement our LMS-based programs. This role bridges structured e-learning with interactive, instructor-led development — ensuring that all Wing assistants and internal team members receive engaging, practical, and scalable learning experiences that drive measurable performance improvement.
₱60,000 - ₱70,000 a month
Key Responsibilities
- Own and manage the delivery of live bootcamps, training sessions, and upskilling programs across multiple service lines (EAs, GVAs, SDRs, etc.).
- Work closely with the L&D Director and LMS Team to align live training content with self-paced learning modules and certification paths.
- Design, schedule, and monitor interactive learning experiences — ensuring consistency in delivery, participation, and outcomes.
- Supervise trainers or facilitators conducting live sessions; ensure training quality and adherence to curriculum.
- Collect, analyze, and report on training feedback and post-training performance data to measure learning impact.
- Collaborate with Operations, QA, and Training stakeholders to identify training needs and skill gaps.
- Maintain a library of training materials, recordings, and resources for continuous learning.
- Support the rollout of new learning initiatives, tools, and LMS features that improve the overall learner experience.
Qualifications
- Minimum 3–5 years of experience in Learning & Development, Training, or Talent Enablement.
- Strong background in facilitating or managing live training programs, workshops, or virtual bootcamps.
- Excellent communication, coordination, and stakeholder management skills.
- Experience designing interactive learning experiences and ensuring measurable outcomes.
- Familiarity with Learning Management Systems (LMS), curriculum design, and training analytics.
- Strong organizational skills and comfort working in a remote, fast-paced environment.
Preferred Skills
- Certification in Learning & Development, Instructional Design, or Training Facilitation.
- Experience with digital learning platforms and training operations automation tools.
- Understanding of adult learning principles and competency-based training models.
Department: Learning & Development
Work Setup: Remote / Hybrid
Compensation: PHP 60,000–70,000/month (based on experience and performance)
