Job Description
Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.
And we’re looking for a Social Media and Content Coordinator to start immediately!
About the Role:
The Social Media & Content Coordinator is responsible for managing the day-to-day social media function across all workstreams and platforms, including publishing, user-generated content (UGC) moderation, community management and creating/curating content.
Qualifications:
• Minimum of 5 years experience as Social Media Manager.
• Solid organizational & time management skills with keen attention to detail
• Tech savvy & familiar with current technologies, like desktop sharing, cloud services, and VoIP
• Able to work on a graveyard shift
Tools:
• Canva, Adobe Premiere Photoshop, Capcut in app, TikTok and IG and Later Content (for scheduling)
Responsibilities:
Management & Creation:
• Creation/Editing: Create branded and trending content by either repurposing assets provided by the marketing or EU based team or creating from scratch
• Edit short‑form video (30–90s) into platform-optimized Reels and TikToks with captions, subtitles, and sound design. 1 - 3 per week.
• Produce 3–5 polished carousels per week from provided assets and briefs.
• Repurpose long-form footage into multiple short clips and vertical edits.
• Posting/Scheduling: Optimize edits for platform performance (hooks, pacing, captions, CTAs).
• Deliver final assets to social scheduler ““Later”” and provide short captions + hashtag sets.
• Responsible for publishing content on all Brand-owned organic social media platforms ensuring all posts are on time and accurate
Planning:
• Support in the briefing and planning of shoots to ensure maximum ROI in usage and repurposing on all platforms for the social media department
• Responsible for escalating reactive and timely posts or social communication needs to management with execution strategies Identifying trending content and sounds and replicate with branded content with immediacy
• Apply brand guidelines to ensure cohesive look/voice across content.
• Manage an editorial queue and meet weekly deadlines; track content performance and recommend iterative improvements.
• Collaborate with marketing and creators for asset intake and feedback loops.
Administration:
• Responsible for the management and cataloging of assets on the shared drive: brand folder
Social Media:
• Supporting the Head of Social Media in developing the content and social media strategy and calendar to be on brand and on trend
• Responsible for maintaining the department calendars and social media management apps/platforms
• Support in the execution of social media reports, email marketing metrics and KPIs UGC/Customer Service/Community
Engagement:
• Community engagement: monitor and engage with comments and DMs, respond in brand voice, escalate product/retailer inquiries, run engagement initiatives (polls, UGC requests, creator replies), and track sentiment.
• Engage in customer feedback and escalate any customer complaints or customer service related comments Manage broadcast channel with engaging community building communications
• Responsible for moderating UGC imagery, including rights request, content moderation, product tagging and publishing
• Maintain UGC moderation guidelines to uphold visual brand standards Engage the brand in relevant and timely conversations occurring in the social media sphere
• Maintain list of talent, media and other like minded accounts for proactive engagement Review and approve branded content partners/collabs
• Conduct competitive research and create reports to share with wider team
Partnerships:
• Giveaway/Collabs: Create collab-specific content and captions to maximize brand support with focus on US market
Coordinate all prize pool logistics, awarding the winner, coordinating shipping of giveaway, closing out giveaway
Retailer relationships:
• Create retailer-specific content to maximize brand support with focus on US market (Ulta/Credo etc)
• Coordinate all LIVEs, takeovers and BTS
• Create and coordinate all new retailer and new product announcements Influencers
• Execute influencer and UGC strategy
• Help in the scouting and developing influencer relationships
• Affiliates Support in the management global affiliate program, including the mechanics, process and the day-to-day relationship management via DMs and inbound enquiries and forwarding enquiries to customer service
Technical Requirements:
• USB Headset with Noise Cancellation feature
• Working Webcam
• Main and backup computer: at least 1.8 GHz processor with at least 4GB RAM
• Main Internet Service Speed: at least 25 Mbps wired connection
• Backup Internet Service Speed: at least 10 Mbps
Benefits:
• Health Insurance (HMO)
• Performance Incentives
• Job Security and Stability
• Paid Training
• Inclusive Culture
• Upskilling Opportunities
• 100% Work-From-Home
• Exceptionally Supportive Team
• Opportunities for Career Growth
• Fun Work Environment
• Holiday & Overtime Pay
Schedule: 5am to 2pm PST | Full time Salary: PHP 42,000 TO 46,000/month +HMO
Please note:
• Only qualified candidates will be invited to take the assessment & scheduled for an interview.
Please whitelist the domains “ lever.co ” and “ hire.lever.co ” with your email provider to make sure you get our emails.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
