Job Description
Description
Zelh is a fast-growing, passionate outsourcing company.
Our mission is to be the most reliable company by offering and maintaining high-quality services consistently.
We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy!
Our client is a US-based freight brokerage company specializing in dry van and beverage transportation services. They operate in a high-volume, fast-paced environment serving large-scale customers with consistent freight needs.
Position Overview:
We are seeking an experienced Carrier Sales Representative to handle high-volume carrier sourcing and booking operations. This role involves utilizing the AI platform to book trucks, providing recovery support for problem loads, and managing high inbound call volumes. The ideal candidate has strong dry van experience, can negotiate effectively to maintain margins, and thrives in a metrics-driven environment.
Key Responsibilities:
Carrier Sourcing & Booking
Utilize the Parade.ai board to book trucks efficiently
Source and secure carrier capacity for dry van freight (90% of volume)
Handle beverage mode freight (10% of volume)
Buy well and negotiate rates to maintain target margins (goal: 10% margins)
Support high-volume clients with consistent capacity needs
Recovery & Problem-Solving
Provide recovery support to cover problem loads
Step in quickly when loads need immediate attention or re-coverage
Handle last-minute changes and carrier failures
Find solutions to keep freight moving without delays
High-Volume Call Management
Manage high inbound call volumes from carriers
Handle calls efficiently while maintaining booking activity
Prioritize calls and manage hold times during peak periods
Maintain high talk time while still executing bookings
Performance & Metrics
Meet or exceed booking volume targets
Maintain target margin percentages (close to 10%)
Manage high call volumes and talk time metrics
Balance speed with quality in a fast-paced environment
Requirements
3+ years of experience in carrier sales or freight brokerage (preferred)
Strong dry van experience (beverage mode experience is a plus)
DAT experience required
Experience with Parade.ai or similar load board platforms (preferred)
Ability to negotiate effectively and “buy well” to protect margins
Comfortable managing high inbound call volumes
Strong multitasking skills to handle calls while booking loads
Ability to work quickly and make fast decisions under pressure
Metrics-driven mindset with focus on bookings, margins, and call metrics
Problem-solving skills for recovery situations
Organized and able to manage high volumes efficiently
Working conditions:
Working schedule: Saturday - Tuesday, 6:30 am EST - 5 pm EST
Work mode - hybrid/remote
Competitive Salary in USD
10+ business days of paid time off
Equipment provided
A supportive team
Remote eligibility
Join our team and become an integral part of our mission to provide reliable and efficient freight transportation solutions to our customers.
