Job description
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CPT-8384 Bilingual Legal Assistant VA
REQUIRED SERVICE: Business Support VA
REQUESTED EXPERIENCE TIER LEVEL: Junior-Senior Level
MIN. HOURS/WEEK: 40 hours
SHIFT TIME ZONE: EST
SHIFT HOURS: 9am to 6pm
SHIFT DAYS: Monday to Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: N/A
LANGUAGES SPOKEN/PREFERENCE: English AND Spanish
ACCENT PREFERENCE: Neutral
REGION PREFERENCES: N/A
We are a New York-based law firm specializing in representing injured and disabled workers to ensure they receive the benefits they are entitled to. We are seeking a dedicated and organized bilingual legal assistant to join our team. The ideal candidate is highly trainable, possesses strong communication skills, and thrives in a fast-paced, client-facing role.
RESPONSIBILITIES:
- Provide client support via phone and email, addressing inquiries regarding case progression, medical treatment, income benefits, and upcoming court hearings.
- Assist in processing case-related documentation based on client interactions.
- Maintain organization and manage multiple tasks effectively in a remote work environment.
- Utilize legal case management software to update and track case progress.
- Coordinate with attorneys and other legal staff to ensure seamless case handling.
- Demonstrate empathy and professionalism while assisting injured workers and clients in distress.
QUALIFICATIONS:
- Fluency in both Spanish and English (written and spoken) is required.
- Strong organizational skills and ability to multitask in a fast-paced legal environment.
- Excellent customer service skills with a client-first approach.
- Ability to work independently and remain focused in a remote setting.
- Basic proficiency with Microsoft Office Suite (Word, Excel, Outlook) and familiarity with legal software (training provided).
- Prior experience in customer service or administrative support is preferred but not required.
- Knowledge of legal case management software such as Smart Advocate and Case Status (training provided if necessary).
- Experience in a legal or client service role is a plus.
APPLICATION SOFTWARE KNOWLEDGEABLE/REQUIRED: CRM experience, MS Office
CLIENT INDUSTRY: Legal/Law Industry
Want to work with this amazing client? Apply now and join 20four7VA! Join the remote world, today.
What we offer:
- Competitive rates
- Weekly payments
- Annual rate increase (based on performance)
- Paid time off
- Paid holidays
- Various open roles are available
- Free training and upskilling
- Constant support and guidance from managers and mentors
- Clear schedules and guidelines
- A vibrant community always ready to support you
- And more!
